coordinator Houston, TX
Job description
REPORTS TO: Assistant Director of lnternational and Veteran Services
JOB STATUS: Non-exempt
POSITION SUMMARY: This is a full-time, non-exempt status position responsible for day-to-day functions in the Office of Academic Records, serving particularly as the primary contact for the Veterans Administration (VA) and all University veteran students.
JOB RESPONSIBILITIES:
- Administer specific student record operations, including VA certifications.
- Manage certifying and tracking VA students for various external agencies each semester.
- Create and maintain veteran students’ special attribute in the Banner student information system.
- Manage veteran student statistical reports.
- Report certifications for tuition and fees, enrollment dates, and term dates.
- Maintain relevant records on VA students’ changes in status or any reports of unsatisfactory progress.
- Monitor the subjects pursued by a VA student to certify to VA that those subjects properly apply to the student’s program.
- Keep the State Approving Agency (SAA) informed of new programs; changes in current programs, academic policies and procedures; and changes of address, phone numbers, or certifying officials.
- Communicate with the Office of Financial Aid regarding VA programs, tuition and fees, and problems and to submit billing to the VA.
- Maintain records of VA students and make the records available for SAA inspection.
- Maintain additional records required of a Yellow Ribbon School and certify in accordance with the University’s agreement; calculate and apply for Yellow Ribbon recognition.
- Work closely with the Director of Academic Records to develop veteran student process improvement, procedural documentation, communication to VA students seeking assistance with special benefit needs, and strategies to address academic performance issues.
- Communicate to Cashier’s office the names and chapters of all veteran students.
- Send Student Account Manager payments received from the VA to post on veterans’ accounts (e.g., Tuition and Fees and Yellow Ribbon).
- Communicate with University Book store ID numbers of veterans allowed to charge books.
- Assist with commencement.
- Answer inquiries and provide information by phone, through e-mail, or in-person from staff, faculty, and students.
- Perform other duties as assigned.
QUALIFICATIONS:
Associate’s degree required.
- To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to successfully handle this position.
Excellent interpersonal and organizational skills.
- Ability to work with a diverse student population and staff
- Knowledgeable in the use of Banner and Microsoft Office (especially Excel)
- Ability to set goals and work independently
- Ability to prioritize and multi-task
- Excellent written and oral communication skills
- Ability to deal effectively with others
- Commitment to customer service
- Exhibit an active Christian faith and support the University’s “Ten Pillars” vision
In addition, the successful candidate will be professional, self-reliant, proactive, enthusiastic, and will make a positive impression on others.
ADDITIONAL INFORMATION:
Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu.
The University is in the process of implementing its Ten Pillars vision (hc.edu/vision) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.
Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.
**Disclaimer**
Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.
