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Credit Control Assistant

We are working with a prominent organisation in the Dover area to resource for a Credit Control Assistant. This is an office based maternity cover contract and we're looking for someone who can start asap! Must have experience in direct debit file creations and collection file processing, to support the collection of monies due from customers via direct debit scheme, monitoring overdue debt on direct debit collections.

Salary is £23-28,000 per annum, dependent upon experience, with a myriad of excellent benefits!

You will be assisting the Credit Management Team, with duties including:

• Maintaining the customer account data.
• Managing the direct debit mandates, including the dispatch of these to customers, monitoring returns and distributing to banks where required and/or storing in appropriate systems.
• Be the prime administrator of the direct debit file creation, customer statement distribution and collection file processing.
• Assisting with the posting and allocation of customer receipts to respective debtor accounts and the invoices per the customer remittances.
• Promptly investigating and resolving customer queries where required.
• Liaise efficiently with external and internal customers.
• Enter New Account details to relevant systems.
• Dispatch Direct Debit Mandates where required, tracking responses and taking remedial actions where necessary to ensure collections can commence in a timely manner.
• Review the age analysis reports to validate that all monies due from Direct Debit customers is being collected in line with agreed payment terms alerting management where this is not the case.
• Update Finance systems based on Commercial, customer & CRM information.

To apply, you will be an excellent communicator, have relevant experience in a finance environment, be computer literate, have good Excel skills, a keen eye for detail, and able to work to deadlines.

CVs in Word please to Sarah McDermott [email protected]

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