Control Room Operator
Job description
Control Room Operator - Traffic Scotland (permanent)
Job Description
Control Room Operator working for Mobiie (a joint venture company formed between Arcadis IBI Group and Egis), delivering the Traffic Scotland service 24/7 on behalf of Transport Scotland. This role is based at the flagship Traffic Scotland National Control Centre at South Queensferry, with spectacular views of the Firth of Forth and the 3 famous Forth Bridges.
https://www.traffic.gov.scot/about-us
Main Duties
- Monitoring Scottish trunk road network using CCTV and Intelligent Transportation Systems.
- Responding to and managing planned and unplanned incidents and events throughout Scotland.
- Controlling the network using variable message signs, motorway signal units and traffic signals.
- Liaising with operational partners such as Police Scotland, road maintenance companies, Traffic Scotland roadside engineers, Transport Scotland and the Met Office.
- Communicating traffic and travel information via our website, social media and stakeholder reports.
Salary
· £22,000 a year
· enhanced overtime rates (regular o/t shifts available)
· employer pension contributions
Benefits
· Employer pension
· Training in all aspects of CCTV operation (SIA accreditation) and Intelligent Transportation Systems
· Regular overtime available with enhanced rates
· Secure on-site parking
· Kitchen facilities
· Shower room/changing facilities
Shifts
· Full-time (40 hrs)
· Dayshift and Nightshift (2 days > 2 nights > 4 days off)
Required Qualifications/Experience
- Standard Grade, GCSE, or equivalent
- Customer service, control room or operational role: 2 years experience
- Good standard of written work
- Good communication skills
Job Type: Full-time
Salary: £22,000.00 per year
Benefits:
- Life insurance
- On-site parking
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Lothian, EH30 9QU: reliably commute or plan to relocate before starting work (required)
Experience:
- Operational: 1 year (required)
Work Location: In person
