Job description
Häfele UK Limited
Swift Valley Industrial Estate, Rugby, Warwickshire, CV21 1RD
Tel: 01788 542020 Fax: 01788 548148
Email: [email protected] www.hafele.co.uk
Projects Contract Coordinator
(Fixed-Term 12 months, Full-Time, 8:45-5:30pm, Hybrid
Option)
Location: Rugby
Your new Company:
Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service. Häfele UK provides comprehensive customer support through our best-in-class sales and support team.
Your New Role:
As a Project Contract Coordinator at Häfele, you will be an essential part of our Project Sales Team, supporting the coordination and administration of contracts. This is a fixed-term role for 12 months, offering an opportunity to contribute to our success and work with a dedicated team in a fast-paced environment.
Key Responsibilities:
- Entry and maintenance of sales orders, ensuring adherence to exact requirements and contract review.
- Liaise with customers/sites to meet supply programs and ensure timely delivery of products.
- Check and communicate with Purchasing contacts for supplier prices.
- Create Master key/Kickplate charts using customer-provided details.
- Maintain effective communication with various departments.
- Answer calls within target levels for sales and uphold high standards of customer service.
- Process notifications, customer complaints, and initiate returns
- Identify opportunities for process improvements and contribute to enhancing work instructions and practices.
- Accurately process A-order material creation in terms of pricing and work instructions
What you’ll need to succeed:
- Proficiency in Microsoft Office suite
- Strong command of English and Mathematics
- Ability to work collaboratively as part of a team and foster a culture of teamwork
- Knowledge of Access Control and basic Dialock functions (advantageous)
- GAI Foundation qualification and progression to Diploma Stage 3 (advantageous)
- Comfortable with phone and video communication
- Business Administration L3 NVQ or equivalent qualification
What you’ll get in return:
- Competitive salary
- Annual Bonus
- Benefits including: o Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme o Healthcare – Westfield Health Cashplan scheme, access to money back on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance Programme and Life Insurance o Discounts: Huge range of shopping and activity discounts available through Westfield
Rewards o Pension Scheme o Life Insurance
o Stock Discounts o Learning and Development opportunities
Internal Applicants on Secondment Basis:
We welcome internal applicants who are interested in this role on a secondment basis. If you are currently employed with our organisation and are looking for a temporary opportunity to broaden your skillset, this could be an ideal secondment opportunity for you.
If you are seeking an exciting opportunity to contribute to a successful and growing organisation, please submit your application, including your CV and a cover letter detailing your relevant experience and qualifications. This is a fixed-term role for 12 months.
A job profile is available on request. Please send your current total remuneration package, CV and covering letter to the Human Resource Department or to [email protected] by the close date.
We are committed to equal opportunities.
Closing date: 31st July 2023. No agencies
Should we receive a sufficient volume of suitable applicants prior to the stated close date we reserve the right to close the advert early. In light of this please ensure your application is submitted as soon as possible.
2
Job Type: Fixed term contract
Contract length: 12 months
Salary: Up to £25,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Rugby: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative experience: 2 years (preferred)
Work Location: In person
Application deadline: 31/07/2023
Reference ID: 0077