Job Advert

Calling all social media gurus! If you enjoy keeping up with the latest trends, viral videos and social media influencers then this could be your calling. We are looking for Content Moderators who are fluent in Pashto (written & spoken) to join our team of game-changers in our city centre office in Hope St in Glasgow.

You’ll join our fun-loving global community of more than 120,000 passionate people who work across 190 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

We are looking for the online content bingers, viral video starters (or finders), meme sharing, people’s people with a passion for social media and a love for all things trending. We want someone with moral integrity and a sense of humour, who is proactive and confident in decision-making. You’ll need to have objective views when it comes to content monitoring and not be overly sensitive to explicit or sensitive content.

What you'll do

Taking ownership of video content in alignment with client and business strategies
Proactively moderate and audit uploads taking the time to understand the needs of customers and the client
Taking ownership for all videos in respective language queue
Providing accurate monitoring of content on first instance requirement

What you'll need

Fluency in Pashto (written & spoken) and additional knowledge of English
Passion for social media
Prior user-generated content (UGC) moderation (Advantageous)
Experience in content mining and reviewing
Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
Ability to evaluate content in line with content and business policies
Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
Strong analytical and research skills with attention to detail
Ability to work in fast and evolving workflows
Adhere to strict deadlines
Ability to maintain a high degree of confidentiality

Each Webhelper brings energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience. Take this opportunity to join our collaborative team of game-changers today.

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