content manager Newport, Newport, Wales
Job description
County Hall, Newport & agile across council buildings plus home working
Grade 5, £22,368 to £22,777 per annum
Contact: For further information or an informal discussion, please contact Jenifer Davis at 01983 821000 or [email protected].
Vacancy Reference: 2023_443
Closing Date: 31/07/2023
Contract Type: Fixed Term (3 months initially with possibility of extension)
Hours: 37 per week
Do you have a proven track record of building strong and effective relationships with customers? Have you got the “get up and go” to support transformational change?
If the answer is yes, would you like to use your skills to help us affect positive change for an entire community?
Here at the Isle of Wight Council we need a Digital Content Assistant to join our journey to ‘digital by default’, supporting the teams that look after all vital aspects of Island life, from Adult Social Care and Childrens Services to Regeneration and Environment.
Our Digital Content Assistant will assist in co-creating and managing content that meets digital accessibility standards for our external and internal websites, with focus on the customer experience and promotion of our services.
As part of the websites team, you’ll work with the Digital Content Editors to develop and maintain our website content so that it’s clear, accurate and engaging, using appropriate tools and formats. You’ll champion digital accessibility, and inspire, and engage with staff, across a range of services, creating effective and innovative digital content that is accessible for all.
You’ll use your skills and experience to optimise web content for search engines (SEO) and use statistical analysis to support decisions for content design, improvements, and updates.
To succeed you’ll need the following;
- A ‘Can Do’ attitude to support transformative change
- Ability to build strong and effective relationships with customers
- Good collaboration skills and the ability to develop ideas into an effective plan
- Ability to understand and work with content and accessibility guidelines
- Ability to contribute to the development of website content and to tailor content to meet different requirements
- Understanding of MS Office applications or other similar office suites, ideally with some experience of cloud collaboration tools such as Teams.
- Ability to clearly communicate business needs to web developers
- Ability to pay attention to detail and be accurate and quick in developing content
We need a great communicator to express ideas clearly and confidently, encouraging staff to be creative and place the customer experience at the heart of everything we do.
You’ll join a dedicated and ambitious team of professionals who will support you to deliver your vision, with direct access to strong leadership and management support.
As well as being a great place to work, we also offer a competitive reward and benefit package.
For further information or an informal discussion, please contact Jenifer Davis at 01983 821000 or [email protected].
When you join #TeamIWC you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
A relocation scheme of up to £8,000 may be available to new employees specifically relocating to the Isle of Wight to take up a role with us. If you choose to commute to the Isle of Wight daily, you may be eligible get your travel costs reimbursed. Further details are available upon request.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email [email protected]. Please note only applications completed and submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.
Closing Date: 31 July 2023
