Contact Centre Advisor - Inbound

Contact Centre Advisor - Inbound Romford, England

AllClear Travel Insurance
Full Time Romford, England 24000 - 35000 GBP ANNUAL Today
Job description

About Us...

AllClear are an award-winning specialist insurance company, focused on travel. Due to significant growth, we're expanding our teams in both Romford and Cardiff and are looking for passionate sales people!

Key Responsibilities...

  • You will be responsible for handling inbound calls from customers wishing to purchase medical travel insurance
  • You will need to identify customers’ needs to provide appropriate optional extras so you can maximise your sales opportunities
  • You will need to achieve personal sales and performance targets, which contribute to the overriding business objectives

Role Requirements...

  • Target and results driven
  • Passionate about service excellence and customer experience
  • Experience in a sales role with a successful proven track record
  • Ability to discuss sensitive topics with your customers

What we Offer...

A starting salary of £25,000, inclusive of a training bonus of £250 for the first 6 months. From six months onwards the OTE is a very realistic £35,000 or more with our generous monthly Commission Scheme and quarterly Elite Bonus.

  • 32 days holiday - increasing with length of service (inc. bank holidays)
  • Day off for your birthday
  • Holiday Buy Scheme
  • Free food and drink including pizza days and lots of sweet treats!
  • The option to work remotely after your probationary period
  • Health Cash Plan – we pay for your day-to-day medical costs
  • Perkbox – online discounts portal, saving you money on everyday spend e.g., cinema trips, eating out, and all your retail shopping
  • Tech Scheme – supporting the cost of purchasing the latest tech
  • Cycle to Work Scheme – supporting the cost of purchasing a new bike
  • Employee Assistance Programme including paid for counselling sessions supporting employee wellness
  • Study support and personal development (role and course dependent)
  • Life Assurance – 4 times annual salary protection
  • Pension Scheme
  • Christmas Savings Club
  • Discounts on our travel products for you and your family

Hours...

You are required to work 37.5 hours per week which will generally consist of 7.5 hours over 5 days. The Contact Centre is operational during the following hours:

8:30am to 8:00pm Monday to Friday

9:00am to 5:30pm Saturday

10:00am to 5:00pm Sunday

9:00am to 5:00pm Bank Holidays

Job Types: Full-time, Part-time, Permanent

Part-time hours: 21-37.5 per week

Salary: £25,000.00-£35,000.00 per year

Job Types: Full-time, Part-time, Permanent
Part-time hours: 21-37.5 per week

Salary: £24,000.00-£35,000.00 per year

Benefits:

  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Health & wellbeing programme
  • Life insurance
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • Day shift
  • Night shift
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Quarterly bonus

Ability to commute/relocate:

  • Romford: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to work from the office for the first 6 months?
  • This role is subject to mandatory training for around 4 weeks during the hours of 9am and 5.30pm, are you able to commit to the training schedule? After the training you will revert to a flexible shift pattern.

Work Location: In person

Expected start date: 03/07/2023

Contact Centre Advisor - Inbound
AllClear Travel Insurance

www.allcleartravel.co.uk
Romford, United Kingdom
Chris Rolland
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Insurance Carriers
Insurance
2001
Related Jobs

All Related Listed jobs

Junior Data Analyst
Shawbrook Bank Brentwood, England Today

Free access to Headspace, a mindfulness & meditation digital health app. EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects

Store Assistant - Pharmacy
ASDA Liverpool, England 11 GBP HOURLY Today

Our in-store Pharmacies are hugely popular with our customers, and they will expect the same warmth and friendliness they get everywhere else in the store as

Nights Food and Beverage Assistant
Dakota Manchester Manchester, England 23000 GBP ANNUAL Today

This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone. Follow health and safety procedures closely at all

Tesco Colleague - Hove Superstore
Tesco Hove, England Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

sales development representative
emarsys London, England 45398 GBP ANNUAL Today

Our Sales Development Representative, plays a pivotal role in supporting regional business development to open new markets and target new...