Concierge Receptionist

Concierge Receptionist Reading, England

GLL
Full Time Reading, England 10.9 GBP HOURLY Today
Job description

Concierge
Better is looking for a Customer Service Advisor at South Reading Centre, in Reading. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.
As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.
What you need:
  • A can-do attitude
  • A real focus on customer service.
  • Passion and personality
  • Knowledge of health and safety
  • Be a great team player
  • Good IT, literacy, numerical and communication skills
  • Some experience of administration
  • Cash handling
What you’ll do:
  • Being the first point of call for customers
  • Answer incoming calls to the centre
  • Deal with transactions including setting up direct debits and cash handling
  • Dealing with membership enquiries including selling memberships to customers
  • Deliver first-class customer service
  • Answer customer queries
  • Setting up equipment
  • Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.
As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
In return, you will get:
  • Industry leading rates of pay
  • Discounted membership at our leisure centres
  • Discounts across thousands of retailers (GLL Extras)
  • A fantastic pension scheme
  • 25% off Red Letter Days
  • 25% off Buy A Gift
  • 20% off GLL spa experience treatments and associated products.
  • Ride to work scheme
  • Free eye tests and discounted glasses
  • The opportunity to join the GLL Society and have a say in how we are run plus associated social events
  • Exclusive discounts on our villas in Portugal
  • Exclusive discounts on our Ski chalets in Bulgaria
  • Health assurance
  • Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.

Concierge Receptionist
GLL

https://www.better.org.uk/jobs
London, United Kingdom
Mark Sesnan
$100 to $500 million (USD)
10000+ Employees
Non-profit Organisation
Civic, Welfare & Social Services
1993
Related Jobs

All Related Listed jobs

Christmas Sales Assistant
Flying Tiger Copenhagen Croydon, England Today

Join us in making moments & experiences special for our customers this Christmas. Flying Tiger Copenhagen is fast approaching our busiest and most exciting time

Eataly Paris Marais: Serveur H/F
Galeries Lafayette Paris Today

Rfrence EPM SERVEUR-11390 Filire-Mtier ALIMENTATION / RESTAURATION Localisation France / Ile-de-France / PARIS Type de contrat CDI Temps de travail Temps Complet tablissement Magasin Paris -...

Carer
Home Instead Crieff, Scotland 12 GBP HOURLY Today

Week 2- Tuesday evening, Wednesday, Thursday, and Friday full days. 100s of online & in-store discounts to be used and enjoyed.

Food Production Worker
We Hae Meat Girvan, Scotland 10.5 GBP HOURLY Today

Your role will involve all aspects of product preparation including raw material handling, weighing and measuring, cleaning. Job Types: Full-time, Permanent.

Takeaway Delivery Driver
Rajmah Indian Birmingham, England Today

Delivery driver experience: 2 years (preferred). Job Types: Full-time, Part-time, Permanent.