concierge York, England
Job description
Check-in into a world of opportunities!
WELCOME TO A WORLD OF OPPORTUNITIES- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Hourly Rate of PS11
Please note this is a part time role working 16 hours a week
A WORLD OF REWARDS
- Free and healthy meals when on duty
- Grow your Careeryour next position could beas a Senior Line Chef
- Personal Developmentprogrammes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ()
- Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts:with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Subsidised TaxiScheme
- Guest Experience Dayafter successfully passing probation
- Modern and inclusiveTeam Member's areas
What will I be doing?
You will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Driver contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Welcome Guests on arrival and assist with their luggage
- Maintain frequent contact with regular Guests and visitors
- Park Guests' cars on the hotel premises overseeing valet operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Provide a driving service to Guests, as required
- Maintain clean and safety hotel vehicles
- Stay current on all hotel services as well as VIP requirements and special events
- Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
- Comply with all hotel security, fire regulations and Health and Safety legislation
- Project a professional manner with an emphasis on hospitality and guest service
- Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported.
- Maintain an inventory of operating supplies.
- Monitor and maintain all parking equipment and report needed repairs.
- Perform Valet Parking Attendant duties, as needed.
What are we looking for?
Drivers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience working as a driver/Valet, preferably in the hotel, leisure or retail sector
- Impeccable personal presentation with good communication skills
- Calm, courteous and discreet
- Possession of a clean driving license/record
Want to know more about this job?
Contact Liz directly in our Recruitment Team on
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now
The most recognized name in the industry, Hilton remains synonymous with the word "hotel." From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
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