Concession Showroom Supervisor

Concession Showroom Supervisor Norwich, England

Sofa.com
Full Time Norwich, England 23778 GBP ANNUAL Today
Job description

At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers – we can be sure we’re giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.

The Role

This is a fantastic opportunity to join a new team in a new location which we are due to open mid September. We are looking for a talented, driven and versatile Concession Supervisor for our Norwich Showroom who relishes working collaboratively to deliver exceptional customer service.

You will be an experienced, highly motivated and hardworking individual with excellent communication skills and commercial acumen.

You will be required to manage and evaluate every aspect of your concession from customer awareness and service to operational standards, team development and motivation. The role requires adaptability and flexibility.

As the Concession Supervisor, you will develop and support the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing sofa.com at the highest level.

You should be an experienced retailer, ideally within the interiors industry. You should have a strong business acumen and be commercially focused and driven and to help your team drive sales in the showroom. Having good organisational and delegation skills will allow you to effectively manage your day as supporting your team.

You will ensure the smooth day to day running of the concession by supporting your team in:

· Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse our range

· Embracing the sofa.com Customer Journey and ensure this is provided consistently by all team members

· Maintaining our high showroom standards and visual merchandising in store

· Processing customer orders as well as writing daily, weekly and monthly reports to distribute to your team and senior management

· Team building, ensuring effective communication and development of individuals.

· Support in conducting monthly meetings with your team as well as providing feedback to the area manager on staff performance

· Regularly assessing competitor activity within the sector and establishing its impact on your showroom’s performance and trading

This is a wonderful opportunity to join a company and brand that is growing and developing, offering some great opportunities to further your skillset and career.

You will need:

· Proven successful experience as a Supervisor within retail

· Powerful leadership skills and business orientation

· Customer management skills

· Strong organizational skills, the ability to plan and prioritise workloads and delegate accordingly

· The ability to multi-task and work under pressure

· A desire to work as part of a team to generate fresh and innovative ideas

· Excellent communication and interpersonal skills

· Background in home/furniture is desirable

· Proficiency in MS Office

If you think you fit the bill, then we would love to have you join our team. Please apply with a covering letter explaining why you are the perfect fit and a copy of your CV.

Due to the high volume of applications, we will only be able to respond to successful candidates.

Job Types: Full-time, Permanent

Salary: Up to £23,778.00 per year

Benefits:

  • Cycle to work scheme
  • Employee discount
  • Private dental insurance
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Work Location: In person

Concession Showroom Supervisor
Sofa.com

www.sofa.com
London, United Kingdom
Richard Holmes
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Home Furniture & Housewares Stores
Related Jobs

All Related Listed jobs

Ground Floor Team Member
Premier Inn Paisley, Scotland 10.82 GBP HOURLY Today

Help them to rest easy from the moment they check in be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.

Business Development (Sales) - Internship (Remote)
Nuclear Business Platform London, England 900 - 1550 GBP MONTHLY Today

Working on following up with the companies to confirm their participation in the conference. Possibility to convert the intern into full-time at the end of the

Fruit farm warehouse worker
Alan Hudson Ltd Wisbech, England 11.5 - 12.5 GBP HOURLY Today

Able to work effectively under pressure in a demanding production environment. High level of attention to detail. Job Types: Full-time, Permanent.

CP POD Head EAME
Syngenta Crop Protection Bracknell, England Today

You will hold a degree, be professionally qualified and have senior level experience of managing and developing OD strategies in large, complex and successful

Trust Doctor in Emergency Department
South Tyneside and Sunderland NHS Foundation Trust Sunderland, North East England, England 40257 GBP ANNUAL Today

Applicants will benefit from experience in Emergency Medicine and hold a valid ALS certificate. There is a well-established programme for induction as well as