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Job description

Complex Support Worker
Hawkesley, Birmingham - SH
Female only - Drivers desirable
£10 – £12 per hour DOE
Full time – flexibility to day and night shifts, both during the week and weekend
COVID Vaccination essential
English and Punjabi speaking candidates desirable (English essential)

Core elements:

We are recruiting for a complex care supported living service for individuals with autistic spectrum disorder, mild cerebral palsy, challenging behaviour, and severe learning disabilities. Desired knowledge, skills and experience include:

• Supporting service users to engage with activities of daily living (e.g., cooking and cleaning), home activity planning, and community access (e.g. shopping, swimming, local disco, pubs, etc)
• Working within the positive behaviour support framework and in accordance with agreed support plans and risk assessments to proactively prevent behaviour incidents, including use of de-escalation techniques to avoid behavioural crisis incidents.
• Use of autism-friendly approaches, including effective verbal communication, visual aids (e.g. symbols, schedules, traffic lights, social stories, etc), intensive interaction, and integrating a sensory diet within a person’s daily life
• Completing accurate and detailed daily documentation of care and support provided, e.g., activities, mood, significant events, behaviour incidents, etc.
• Working with the families of our service users, communicating regularly, and maintaining positive working relationships.

You will:

• Due to the needs of the service user, we are recruiting for female candidates only
• Due to the needs of the service user, we are recruiting for candidates who are fluent in both English and Punjabi.
• Due to the needs of the service user, we are looking for candidates with good knowledge and understanding on the Sikh faith/religion
• Have experience and knowledge of challenging behaviour, autism, cerebral palsy, and severe learning disabilities.

Additional Responsibilities include:

• Preparation and planning of activities for the upcoming week.
• Daily documentation of the service users and/or ensuring documentation is complete by staff from previous shift.

Liberty Complex Support Pay Banding:

• £10 per hour – willing to work towards care certificate standards, 0-1 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
• £11 per hour – NVQ Level 2 or equivalent – or willing to work towards this. Care Certificate Standards completed, and 2 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
• £12 per hour – NVQ Level 3 or equivalent – or willing to work towards this. Care Certificate Standards completed and 3 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc. Completed or willing to complete adult safeguarding level 3 training.
• ALL of these pay bandings are subject to a candidates experience and skill. If you are between two bandings these can be altered.

The 6C's Value's essential to compassionate care:

Here at Liberty Complex Support we like to follow the NHS values essential to compassionate care. These are the following:

• Care - Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.
• Compassion - Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care.
• Competence - Competence means all those in caring roles mist have the ability to understand an individual’s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.
• Communication - Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for ‘No decision without me’. Communication is the key to a good workplace with benefits for those in our care and staff alike.
• Courage - Courage enables us to do the right thing for the people we care for, to speak up when we have concerns. It means we have the personal strength and vision to innovate and to embrace new ways of working.
• Commitment - A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients. We need to take action to make this vision and strategy a reality for all and meet the health and social care challenges ahead.

Benefits include:

• Sodexo employee benefits and discounts package
• Blue light card entitlement
• Refer a friend incentive
• Company pension entitlement
• Immediate start – depending on your compliance checks and training

Job Types: Full-time, Part-time, Permanent

Salary: £10.00-£12.00 per hour

Benefits:

• Company pension
• Employee discount
• Free parking
• Referral programme

Day range:

• Monday to Friday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Language:

• Punjabi (required)

Work Location: In person

Reference ID: SH