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Position title: Alumni Community Manager

Brand portfolio: Mini MBA

Reports To: Head of operations / Head of Marketing

Office location: Hybrid working - office in London, Waterloo

The Wider Company

Xeim exists to accelerate performance for marketers and help our clients achieve Excellence in marketing.

We do this by providing all the insight, advice, and connections that marketing professionals need to stand apart from their peers. Our range of products and services is unrivalled, offering customers business intelligence and expertise, consultancy and training, and lead generation and events.

Our brands include Marketing Week, Festival of Marketing, Econsultancy, Oystercatchers, Creative Review, Design Week, Influencer Intelligence and Really B2B.

Mini MBA

The Mini MBA series is a pair of hugely successful online learning programs developed by world renowned professor Mark Ritson. Covering the same content and theories taught on top MBA programmes around the world but in just 12 online lessons, it gives marketers the tools and knowledge they need to excel in their careers.

Over 24,000 students have completed one of our courses since their inception and as we grow, the demand for a community platform and networking opportunities has become impossible to ignore. The Mini MBA Alumni Network is a paid, online community exclusively designed to meet the ongoing learning and networking needs of those who have completed the Mini MBA.

The Role

We’re looking for an organised and confident community manager to run this network, to become the face of the Mini MBA Alumni community and to drive the content and engagement strategy. Working closely with the product and marketing teams, and with Mark Ritson, this position is critical to the future direction of the Mini MBA and a great opportunity to head up something truly valuable and exciting for our customers.

Main Responsibilities of a Community Manager

Your responsibilities will include:

• Defining and developing a community management strategy
• Organising various community building initiatives to cultivate and grow participation in the network.
• Developing and managing social media coverage for Instagram and Facebook
• Creating or commissioning content such as blog posts, articles, newsletters, communications materials, and material for social media channels
• Monitoring and optimising community engagement levels

Key Requirements

• You have a degree in Marketing, Business Administration, or related field.
• You have prior experience within Community Management.
• You are a people person and can empathise and build rapport with others easily.
• You have strong interpersonal skills and can build relationships with and influence stakeholders.
• You have event management skills and can handle several responsibilities in a dynamic, evolving environment.
• You are adept at managing social media.
• You have excellent written & verbal communication skills and can generate impactful content.
• You are organized and able to juggle multiple priorities and deliverables.

The benefits….

• 25 days holiday, increasing by one day p.a. to a maximum of 30 days for every year served
• Medicash health plan and discount gym membership
• Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables – the works
• Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA
• Competitive pension scheme
• Active Diversity and Inclusivity agenda (DICE – Diversity, Inclusion, Culture, Engagement)
• Annual Wellness Day
• Share Incentive Plan