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Job description

We're looking for a creative digital communications manager to join our busy team who has a proven track record of creating great content for online audiences across websites, intranet and social media, and is a team player who knows how to prioritise a busy workload and use their initiative.

We're looking for someone who is adept at using content management systems, has an excellent eye for detail and can bring bundles of creativity to help our content and digital strategies stand out from the crowd.

Main duties and key responsibilities

To act as the Trust’s digital communications specialist, providing expert advice on all aspects of digital communications.

Develop and implement a digital communications plan which supports the overarching communications strategy for the Trust and its objectives and priorities and:

• Create, develop and manage content for the Trust’s website and intranet
• Lead on the development of creative and engaging communications plans as necessary
• Lead on the development of video communication materials for use in campaigns and on the website and Intranet
• Project manage the development and design of existing and future internal and external websites
• Advise and train relevant staff members in developing and uploading content for their own areas
• Co-ordinate web updates across departments
• Proof read all online content
• Track and report onsite metrics
• Monitor and manage social media presence
• Ensure that all digital communications is developed in-line with the corporate brand guidelines
• Create graphics and other bespoke design elements for internal and external marketing materials
• Create and update public-facing digital information screens and staff- facing screensavers

Please see the attached trust job description for a full list of duties and responsibilities.

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as ‘Outstanding’ and we are one of the best performing Trusts in England:

• Winners of Health Service Journal Acute Trust of the year award 2021
• National Patient Safety Awards winner and strive to be a beacon for safety in all that we do
• We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.