communications coordinator Cardiff, Wales
Lloyds Banking Group
Full Time
Cardiff, Wales
62690 - 56421 GBP ANNUAL Today
Job description
End Date
Friday 07 July 2023Salary Range
£56,421 - £62,690Agile Working Options
Job Description Summary
Here at Lloyds Banking Group, we're looking for a creative Communications Manager to join us in the Transport business part of Consumer Lending.Job Description
JOB TITLE: Transport Communications Manager
LOCATION(S): Cardiff, Stockport
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Are you a creative Communications Manager, looking for your next challenge?
About this opportunity
Within Consumer Lending, the Transport Communications Team sits in the Customer Experience & Digital Team. We work with the Transport Platform team, the Transport Business Unit and Transport Customer Services. It’s an exciting time, as we build on our success and support the Group’s strategy to grow, focus and change.
As Communications Manager, based in Cardiff or Stockport, you’ll partner our teams to craft our strategic story and deliver outstanding communications to our key audiences- all with the aim of helping our colleagues connect with our vision and purpose. Supporting the Transport Communications team with internal communication and colleague engagement activity, you’ll have a broad remit and there will be plenty of opportunities for stretch and development, and to grow your own capabilities.
You’ll develop, own and deliver the communications and engagement approach & plan, working with our leadership and support teams to create compelling communications and campaigns that inspire and build pride in what we do. You’ll be bold, testing and introducing new methods to engage with our people, learning from best practice internally and externally.
You’ll need to understand our strategy and priorities and get in amongst the detail of what and how we deliver for our customers.
Accountabilities:
- Ownership & delivery of the communications and engagement plan for the Transport business
- Understand the key milestones in delivering our strategy and plans in relevant communications activity
- Be involved and lead on the development of our people plan so it can be easily translated for colleagues through analysing the colleague survey and pulse results and information.
- Manage all our events, including face to face sessions and all colleague calls
- Manage our Branding Toolkit and our internal communication channels
- Own and develop our narrative and communication products including the end-to-end creation and delivery of news articles, stories and business updates that bring people along on our journey as we implement our strategy and shape our culture and deliver for customers.
You’ll represent Transport on various communication working groups to provide ‘air traffic control’ of all communication activity. And you’ll ensure visibility of all communication activity across our senior teams, working with senior leaders, to build content that reflects their tone of voice and reflect on key moments for our business.
Why Lloyds Banking Group
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What you’ll need
Essential:
- An internal communications and engagement expert, with experience delivering a range of communications, storytelling and campaigns to develop awareness and drive behavioural change, within large corporate environments
- Adept at strategically planning communications - understanding multiples streams of activity and how these relate to strategic objectives / people agendas
- Excellent interpersonal and collaborative skills and a proven ability to build and maintain working relationships, engage and influence a wide range of colleagues.
- Experience of developing, prioritising and delivering communication and engagement deliverables in response to strategic priorities and colleague feedback and sentiment
- Ability to analyse, simplify, make recommendations and present complex / technical matters to gain understanding and commitment at all levels of an organisation, inclusive of Senior Executives
- Strong creative design skills, particularly in SharePoint, internal channels and use of the Microsoft 365 suite of apps to build fantastic content including slideshows, infographics, banners and logos.
And any experience of these would be really useful
- A solid understanding of our Transport business would be useful, but not essential.
You’re a proactive, self-starter with ability to work independently whilst also getting results through others. You’ll relish the opportunity to use your creative approach to continually evolve our communication methods and techniques!
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as
discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous
parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
