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About the job
Job summary
Sometimes things go wrong. At the CCRC we help to put them right.
We are the independent public body that investigates potential miscarriages of justice. It is down to us to tackle complex issues across a broad range of criminal cases. We have dealt with some of the most serious miscarriages of justice of the last 50 years.
This is your opportunity to play a part in this essential, often life-changing work.
At the Criminal Cases Review Commission (CCRC), we work in the interests of justice, and we are wholly independent. We do not represent the police, prosecution, court, or government. We do not represent the person applying for a review of their case. Staying independent helps us investigate alleged miscarriages of justice objectively and impartially.
We have unique statutory powers that allow us to obtain any material in the possession or control of a public body, including sensitive material like medical or intelligence records. Not only that, but we are empowered to form a complete picture of a case from start to finish, and we are the only people who can send a case back to court for a second or subsequent appeal.
For more information about the work we do, please click here
The CCRC is committed to equality and to being an inclusive organisation.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. We are committed to providing reasonable adjustments throughout the selection process and beyond.
Job description
Are you passionate about communications and the correction of miscarriages of justice? Our team at the CCRC is expanding and we would love you to join us!
We are seeking a talented, energetic individual to drive our internal communications to new heights. As a remote working organisation, effective communication is paramount, and you'll play a pivotal role in keeping our staff informed and engaged.
In this role, you will provide expert advice, create a dynamic internal communications plan, and deliver clear, consistent messages. From crafting a compelling staff newsletter to organising engaging events and briefings, you'll be at the forefront of our internal communications efforts.
Collaboration is key, as you'll work closely with senior leaders to develop strategies and streamline processes. You'll partner with the Head of News to implement an integrated internal communications strategy, aligning it with our values and objectives. Plus, you'll tackle exciting projects like change management initiatives, working hand in hand with HR, Change and Digital colleagues.
At the CCRC, we value diversity and inclusivity. We welcome candidates from all backgrounds who bring fresh perspectives and thrive on constructive challenges.
If you're ready to advance your career and make a real impact, seize this opportunity and apply today.
Join us in shaping the future of communications at the CCRC.
Your responsibilities will include:
- Develop and promote the organisational culture and values in liaison with the CEO and Leadership Team
- Alongside the Head of News and Head of External Affairs, scope and develop an integrated internal communications strategy with KPIs and a linked activity plan to support the CCRC’s values and strategic priorities.
- With the Head of News develop a Standard Operating Procedure (SOP) for internal communications.
- Deliver the CCRC’s internal communications activity plan, including (but not limited to) a regular staff newsletter, delivery of staff events, staff briefings, annual People survey.
- Management of, and drafting content for, the internal communications platform.
- With HR colleagues, develop and manage the delivery of an employee engagement programme for the Leadership Team.
- Work in partnership with HR and the Change function to develop and manage communication plans for significant staff and/ or change management projects.
- Oversight of the monitoring, reviewing and reporting process for staff engagement KPIs.
- If needed, be available to support the Communications team with responding to media queries and drafting press releases as needed. While the successful candidate does not have to possess a media background , they will be trained to provide sickness and holiday cover as required for other Communication Team members.
Person specification
To be successful in this role you'll need:
Essential:
- Relevant internal communications experience and/or educated to a degree level in a relevant discipline (or equivalent Communications qualification – e.g. CIPR Internal Communications Certificate). Please note, your application will not be sifted if you do not have this essential experience.
- Proven ability in planning, managing and delivering an internal communications strategy as part of an internal communications team
- Demonstrated aptitude for effective teamwork and the ability to collaborate seamlessly with others towards common goals
- Proficient in crafting copy and adept at collaborating with colleagues to foster and refine their contributions through constructive editing
- Experience in managing internal events, compiling newsletters and working on an intranet for staff communications
Desirable:
- Experience of supporting organisational change and culture development programmes, working with senior management teams
- Experience of website CMS – e.g. WordPress or Drupal
Please refer to the candidate information pack which contains full details.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Seeing the Big Picture
- Working Together
- Managing a Quality Service
Benefits
We offer a wide range of benefits, including flexible working options. You can also look forward to:
- A Civil Service pension - this will see us making a significant contribution to your pension fund
- 29 days' annual leave allowance (pro rata), in addition to eight statutory bank holidays and special leave allowance for your birthday
- Generous paid maternity, paternity and shared parental leave (SPL) which is in excess of the statutory minimum
- We have flexible working patterns, including access to a flexible working scheme;
- We also operate a flexi time system which means you can build up to two additional days off per month
- Remote working (anywhere in the UK) - we will supply a chair, monitor and all the kit you need to work from home comfortably and safely
- Reimbursement for any travel, subsistence, and expenses
- 3 paid volunteering days per year
- Access to retail discounts and a cashback site
- Occupational Health Services and an Employee Assistance Programme
- Free eye tests and a contribution towards lenses or spectacles for VDU users
To find out more and apply, please visit our website.
Things you need to know
Selection process details
Selection process timeline:
- Applications should be submitted no later than 23:55 on the 12 July 2023.
- The panel will sift against the essential criteria listed in the person specification. It is essential that in your written application you give evidence, using examples, of proven experience in each of the essential criteria of the person specification. If we receive a high number of applications, we may perform an initial sift on the lead essential criteria, which will be listed first in the application form. Please note - the CV incorporated into the application form is for information purposes only and will not be scored. Behaviours will be assessed at interview stage only.
- Candidates who pass the initial sift may progress to a full sift, or straight to assessment/interview. We hope to notify applicants with the outcome of the initial sift by 14 July 2023, or soon thereafter. Due to a high level of queries received, we kindly ask that you do not contact us for updates before this time. Regardless of the outcome, we will contact all applicants.
- Shortlisted candidates will be invited to an online interview on Wednesday 19 or Thursday 20 July 2023. This will be a blended interview to assess experience, behaviours and strengths. During the interview process, this vacancy may include a short presentation and/or assessment. Further details will be provided to shortlisted candidates upon invitation to interview.
One of our HR colleagues will be on hand to answer any queries you may have throughout the process.
Please note, the above dates are subject to change. It may not be possible to accommodate alternative requests for assessment and interviews. Please refer to candidate pack for the indicative timeline.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, do contact the HR team in the first instance.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information