Commercial Development Executive Croydon, England
Job description
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Our Commercial Development Manager has an exciting opportunity for a dynamic and ambitious Commercial Development Executive to join their team and really shape and develop the full potential of this role. In this role you will be primarily covering Croydon and the surrounding areas.
As a Commercial Development Executive you will be managing both a Customer Relationship Management (CRM) portfolio and New Business. Your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type and service mix whilst retaining and developing existing accounts within an agreed portfolio.
Key responsibilities will include;
- To identify and develop a personal prospect funnel sufficient in size to fund new business targets as laid down in the company’s strategic plan
- Monitor performance of new customers to ensure they trade to agreed profile and terms. Agree and deliver action plans if variances occur and take steps to improve if profitability is not at an acceptable level.
- Successful handover of new accounts trading below £750 per week to the relevant member of the Indoor Account Management Team within the first 12 weeks of trade
- Successful handover of new accounts trading above £5000 per week to the relevant member of the CRM Team within the first 12 weeks of trade
- To achieve productivity target as agreed and gain at least 8 new prospects per week
- Contact existing customers at regular intervals to identify additional revenue streams to achieve yearly revenue target
- Complete annual price increases (API’s) for all accounts within their portfolio
- Find a mutually satisfactory resolution to queries/issues raised by customers to underpin long term account retention
- To embrace all new products as and when launched by the company
- To obtain all the correct documentation required to process a credit facility to a minimum of ISO standard
- To strive for the 100+ qualification criteria each year
About You
Your career history will clearly be able to evidence success within a sales or similar environment and a tenacious attitude and drive to succeed in a fast paced sales environment.
Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment.
We’ll also expect you to have;
- High levels of integrity and empathy
- Ability to manage own time effectively to meet targets and deadlines
- Be able to adapt own style to suit the needs of internal and external customers
- Effective problem resolution and objection handling skills
- Have the ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach
- A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
A full clean driving licence is essential as is a flexible approach to travel and occasional overnight stays.
Additional Information
Remuneration and Benefits
Your package will include an excellent basic salary (inclusive of London Allowance) of circa £36,400 plus performance related commission, a company car or generous cash allowance, mobile phone and Laptop
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
