collector Remote
Job description
Our Mission
Gentem is building the infrastructure to power the future of health services reimbursements. Complexity, friction and waste are the main features of healthcare transactions. Our mission is to help healthcare providers get paid with minimal administrative cost, so they can spend more time with their patients. Our approach helps doctors build independently thriving practices and elevate the entire healthcare experience for patients. Gentem leverages cutting-edge technology in machine learning, automation and fintech to accomplish this mission.
About Us
Our team hails from Stanford, Facebook, Johns Hopkins and JP Morgan. We are seeking driven and passionate people to join us in the mission to transform the healthcare industry.
The Role
Working under the general direction of Revenue Cycle Management, the A/R Specialist is responsible for resolving claim issues for commercial and governmental payers in a timely fashion in order to secure timely reimbursement for our customers and processes all corresponding A/R transactions including remittances, adjustments, refunds, patient payments, etc. accurately
The Job
- Research and follow up on accounts receivables and claims with insurance companies
- Make appropriate decisions and calls to insurance carriers to maximize reimbursement on accounts
- Participate in training/meetings with Payers, internal departments, offshore partners, Client contact(s), etc., to address trends in denials or unprocessed claims
- Use data identify billing issues specific to outstanding receivables and partner with stakeholders to develop resolutions
About You
- 3+ years of relevant work experience in the Revenue Cycle space
- Attention to detail
- Understanding of HIPAA guidelines, process, and procedures
- Strong problem-solving skills with the ability to break down ambiguous problems into actionable solutions and insights
- Proficiency in Google Workspace and G-suite a plus
- Excellent written and verbal communication
What we Offer
Gentem is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. We provide:
- Generous, flexible vacation
- Premium medical plans (We are a healthcare startup after all!)
- 99% paid premium for dental and vision
- LTD , STD, and Life Insurances
- Employer Sponsored 401 (k)
- Employee Assistance Programs for your Physical, Mental, Social, and Financial Health
- Paid Parental Leave
- Adoption Assistance
- WFH (We are a fully remote team!)
Job Type: Full-time
Pay: $19.49 - $23.47 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
