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Coffee Shop Assistant

Working 25 hours a week

Newcastle upon Tyne

Summary: We don’t just sell products – we create shopping experiences!

We’ve provided a great catering offering along with premium brands at discount prices for nearly 40 years. Hugely proud of our past but always looking forward, we’re passionate about a better catering and retail future for our customers and our people. All our stores feature catering facilities where our customers can relax and enjoy a coffee break with one of our homemade specials or an express lunch.

We are changing the way we interact with customers throughout our stores and transforming our catering proposition. This is a role for a Coffee Shop Assistant, with a thirst for success, someone who is committed, enthusiastic and enjoys a varied workload, taking great pride in working front-of-house on a daily basis.

Based in our Newcastle Store, you will able to demonstrate your ability to deal with customers in a polite and professional manner striving to deliver the highest levels of customer care and service at all times.

What you’ll be responsible for: Helping to build the next-generation Boundary Outlet Experience!

• Dealing with customers in a polite and professional manner
• Assist in preparation of hot and cold foods ensuring that all items are prepared, packaged and labelled correctly to a high standard.
• Providing assistance in the serving of beverages, cakes and toasted items.
• Ensuring orders are dealt with courteously and efficiently, cutlery and condiments readily available and tables cleared and ready for use.
• Be a confident communicator with the ability to work as part of a team
• Assist with the general housekeeping of the Coffee Shop
• The possession of a Basic Food Hygiene Certificate would be beneficial
• Experience of a similar position is preferred but training will be given.

The Perks:

• Company Pension Scheme
• Employee Assistance Program
• Long Service Awards
• Store Discount
• Free parking