Coffee Shop Assistant Hill of Fearn, Scotland
ANTA Scotland
Full Time
Hill of Fearn, Scotland
10.42 GBP HOURLY Today
Job description
The role of the Coffee Shop Assistant is to create a friendly and welcoming atmosphere for all customers. To prepare fresh scones and home baking and drinks in a coffee shop setting whilst maintaining a high standard of service and customer care with a friendly and polite attitude at all times.
Customer Service
- Use effective customer care skills to ensure the well-being of customers at all times.
- Ensure and maintain good customer relations.
- Ensure high levels of safety and hygiene are maintained throughout the Coffee shop.
- Report any issues that could affect the smooth running of the Coffee shop to the shop manager.
- Prepare food and drinks in line with Food Hygiene; Health and Safety Standards.
- Food and drink preparation to be high quality so as to meet customer expectations
- Prepare and serve hot and cold drinks to specified recipe standards.
Personal Competencies and Qualities
- Excellent communication skills and customer service skills.
- Good food preparation skills.
- Ability to work well under pressure with high customer traffic.
- Taking initiative and working well independently.
- Attention and an eye for detail.
- Flexible and works well with a team.
- Well organised and able to prioritise tasks.
- Trustworthy.
- Be willing to assist with a variety of different tasks and adapt to change.
- Experience of working within a similar customer facing environment with cash handling experience would be desirable.
Job Types: Full-time, Part-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Day range:
- Holidays
- Monday to Friday
Physical setting:
- Coffee shop
Shift:
- Day shift
Ability to commute/relocate:
- Hill of Fearn, IV20 1XW: reliably commute or plan to relocate before starting work (required)
Work Location: In person
