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We are looking for a Club Manager to manage our Freedom Leisure Milton Keynes Health Club, Willen Lake.

We are looking for a Manager with proven entrepreneurial ability, financial acumen, who has a passion for high standards and can demonstrate a history of taking ownership and delivering results. You will have excellent commercial awareness which you can translate into the successful running of popular Leisure Centres. The ability to drive sales/income and ability to manage expenditure are key qualities for this role. Other key qualities would be the ability to lead, motivate and support the centre team and to be able to work with internal and external customers/stakeholders/local community.

Your responsibilities will be varied and include:

• Business & Sales Management - Accountability for the business, budgetary and cost centre performance across the whole Centre. Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management – leading the team to ensure excellent operational standards and record keeping is in place. Working with the team to provide all activities in a safe and welcoming environment.
• People Management – Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and deliver our services in a way to engage with the whole community. Provide the necessary support and leadership to colleagues for ongoing management and development of all.

You should have the necessary skills and experience to lead the Centre and engage the local community. The person we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate colleagues and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential.

We want our employees and customers to have the best experience possible. So, if this sounds like you, we want to hear from you.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week, Monday to Sunday

Requirements

• To develop and grow the membership, activity and attendance at the site
• To manage and be responsible for the centre’s income and expenditure
• To be the lead contact at site and report to the Area Manager
• To ensure that Freedom Leisure Policies, Procedures and Processes are fully adhered to
• To ensure the relevant site audits processes are managed
• To produce reports on various areas of the centre's operation and KPI’s
• At least 3 years’ experience in leisure facilities
• Experience of identifying staff training and development requirements and identifying development opportunities
• A passion for the industry demonstrated through continuous professional development.
• Strong people management skills
• Significant experience of contributing to business and organisational plans and strategy development
• Significant experience of working in a commercially focused marketing role
• Experience of establishing and working to achieve and exceed targets
• Proven track record of delivering successful marketing and campaigns
• Excellent project development and planning skills
• Ability to translate into action the organisations’ business plan
• Excellent understanding of digital marketing channels and experience of developing digital marketing programmes
• Well-developed interpersonal skills, able to negotiate and persuade people both internally and externally
• Able to work flexibly with a high level of autonomy
• Good communication and presentation skills, able to think on feet and respond to difficult questions
• Excellent time management skills - able to deal with a number of priorities at once and keep total workload in hand
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of colleagues
• Mobility to travel across sites

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 13th July 2023

Salary: up to £33,355 per annum