clinical research assistant Peoria, AZ
Job description
About Optima
Optima Medical is an Arizona-based medical group consisting of 13 locations and 60 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Patient Navigator to join our team!
Job Summary
The Patient Navigator is responsible for using our software platforms to perform and document care coordination for our patients and beneficiaries between their provider visits. You’ll have frequent contact with patients to provide care coordination, and support, and manage compliance with their care plan to improve health outcomes and reduce utilization/costs in your assigned population.
Role and Responsibilities
- Follow-up with patient to ensure proper understanding of their patient-specific health plans of care.
- Identifying health and social determinants of health in the assigned population
- Actively working with care team, both internal and external, to meet patient needs.
- Monitoring key metrics of the assigned population to ensure goals are met.
- Communicating between the provider, care teams, patients, and family/caregivers
- Educating patients about their condition(s), medication(s), treatments, test/diagnostic results, and risk factors related to diagnosis.
- Making patients’ appointments with providers, ancillary/diagnostic services, programs, and preventative services to ensure care plan adherence.
- Maintaining patient confidentiality and helping to ensure quality care.
- Other projects/duties as assigned potentially patient care in the clinics as needed.
- Establish patient follow-up reminder recalls in EMR.
Qualifications and Education Requirements
- High School Diploma with subsequent completion of Medical Assistant curriculum
- Certified Medical Assistant (within six months of hire if not current at-hire)
- Two years’ demonstrated experience in a medical office or health plan care management
- Excellent computer skills with experience in Outlook, MS Office, MS Excel, MS Word and EMR systems.
- Strong presentation skills, positive and effective communication skills
- Good Typing skills with quality accuracy
- Patient centered focus.
- Respect patient privacy by maintaining confidentiality in accordance with HIPAA requirements.
Preferred Skills
- Works well independently and has strong operational skills.
- Excels at customer service and has strong interpersonal skills.
- Strong organizational and time management skills
- Demonstrates a positive attitude and maintains a positive corporate culture.
- Communicates effectively and has strong verbal, non-verbal, and written communication skills.
- Develops strong relationships with coworkers and other stakeholders.
- Learns quickly and has strong problem-solving and critical thinking skills.
- Willingness to continually self-educate and grow professionally.
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches, events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Peoria, AZ 85381: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical Assistant: 2 years (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
