clinical liaison

clinical liaison Briarcliff Manor, NY

AMA Skincare
Full Time Briarcliff Manor, NY 72272 - 50751 USD ANNUAL Today
Job description

A skilled nursing facility located in Briarcliff Manor, NY is looking for a strong Marketing Liaison.


Responsibilities of a Marketing Liaison:

  • Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
  • Generate new referrals for facilities to support their census and quality mix goals.
  • Conduct on-site patient evaluations in a timely manner after receiving inquiries with appropriate follow up.
  • Develop and maintain a positive working relationship with facility staff to identify and support their needs.
  • Conduct bedside visits to determine transitional needs and provide education with the patient/family regarding facility services and admissions standards.
  • Collaborate with facility to understand and operationalize census and quality mix goals and referral process expectations.
  • Responsible for making recommendations regarding managing patient care.
  • Communicate with the facility administrator to ensure customer expectations are exceeded and alleviate customer issues and complaints, if applicable.
  • Build relationships with program managers and directors in the market.
  • Identify, attend, and represent the facilities at post-acute collaborative functions.


Qualifications:

  • Must have connections with local hospitals
  • Must be able to demonstrate a strong understanding of marketing and referral development / management through previous experience.
  • Must understand long-term care business, including census and quality mix goals and referral expectations.
  • Customer service oriented with the ability to work well under pressure.
  • Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity
  • Ability to function independently, have flexibility, personal integrity, and the ability to work effectively with stakeholders and referral sources.

#1847

clinical liaison
AMA Skincare

www.amaskincare.com
Irvine, CA
Less than $1 million (USD)
1 to 50 Employees
Company - Private
Health Care Services & Hospitals
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