Job description
- Provide timely and accurate support of ClinTrak® applications and other supported applications for internal and external users;
- Act as a liaison between end users and application development teams while maintaining the interests of end users;
- Develop and implement approaches for the use of ClinTrak® applications and other supported systems as they apply to individual users and study teams;
- Provide system Trainings/Demo to Medpace users; and
- Perform other support related tasks to meet company objectives
- Associate’s degree in Information Systems or a related field and 1 year experience in general IT support -OR- Associate's degree in a Life Sciences field and 1 year of industry-related experience;
- Strong organizational skills, very detail oriented, flexible, with strong communication skills;
- Knowledge of Microsoft® Windows operating systems;
- Ability to work in a team environment; and
- Experience in Microsoft Office (Excel, Access), and other database system experience preferred.
Awards:
- Medpace historically named a Top Cincinnati Workplace by the Cincinnati Enquirer
- Recognized by Forbes as one of America's Best Mid-size Companies in 2021
- Medpace ranks amongst top CROs for site ratings across all 10 important attributes including CRA training, preparation & organization, accessibility of staff, open communication, and ensuring timely drug availability
- Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
- Ranked in the top 10 on the 2021 LinkedIn Top Companies list in Cincinnati
EO/AA Employer M/F/Disability/Vets