clinic manager Edinburgh, Scotland
Job description
The Edinburgh Practice is an award-winning private mental health clinic based in central Edinburgh. We are a busy private practice and our team work closely together to deliver effective treatment and therapy to our clients.
Due to an exciting relocation to a purpose built practice and expansion, we are looking for a hard-working, enthusiastic, and detail-orientated individual to join our team on a part time basis.
It is a team effort, with the administrators at the core of operations. You will need experience of working in an administrative role, previous experience in a medical setting would be an advantage.
The admin team are the main point of contact for our customers, and we are looking for an individual who is highly motivated and who offers a high level of customer service.
Key Duties and Responsibilities:
· Welcoming clients into the practice in a professional manner.
· Ensuring the smooth running of the practice and liaising regularly with all colleagues.
· Dealing with enquiries over the phone and by email.
· Taking payments over the phone and in person.
Essential Skills & Personal Qualities:
· Admin experience, preferably in a fast-paced environment.
· Highly motivated and organised.
· Empathetic to clients needs and concerns.
· Strong written and verbal communication skills.
· Ability to work independently and responsibly, without direct supervision.
· Accuracy and attention to detail.
· Good computer literacy and knowledge of relevant software.
· A clear understanding of issues surrounding confidentiality.
Hours:
Various hours available, Monday - Thursday 4.30pm-9.30pm, Saturday/Sunday 9am-5pm
Job Types: Part-time, Permanent
Part-time hours: 16-28 per week
Salary: From £12.00 per hour
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Weekend availability
Experience:
- Administrative: 1 year (required)
Work Location: In person
