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Job description

McKenzie Intelligence Services (MIS) is an Insurtech business. We are dedicated to helping our clients make better, faster and more accurate data-driven decisions benefitting customers, partners and the bottom line. Proudly drawing on our insurance, military intelligence and technology heritage, we currently serve more than 60 clients across the globe including some of the world’s largest insurers. Our clients awarded MIS ‘Technology Partner of the Year’ at the 2022 Insurance Choice Awards in recognition of the impact our technology has made on their businesses.

MIS is a proudly and defiantly diverse employer. We only care that you are a good human, who is amazing at your job, who is interested and interesting, who wants to do truly transformational work. We don't care about gender identity, sexual preference, skin colour, able-bodied-ness, marital status or otherwise of our team members. We just want to work with the best.

At MIS, our Client Solutions Analysts are at the heart of what we do. Our product is focussed on the insurance industry and in order to better support our clients, we hire the people who know the insurance industry best, and who demonstrate an interest in the market.

Our CSAs are the contact point for all our insurance clients; resolving tech queries, enabling intelligence conversations and supporting their day-to-day needs. Furthermore, they support clients in their interpretation and application of the award-winning MIS Intelligence.

Areas of Key Responsibilities:

• Design and perform insight analysis on the client’s exposure and claims portfolios on a regular basis.
• Be responsible for all material being sent to clients (outside of the main intelligence portal).
• Act as the voice of the client internally - this will involve working closely with the Head of Product on the Product Roadmap.
• Support MIS Technical Development team as they continue to refine the core product, ensuring it meets client expectations.
• Work closely with MIS Intelligence Analysts as they continually evolve the MIS Intelligence Grid, ensuring that any output is ready for client consumption.
• Demo the product on a regular basis in support of the sales process.
• Engage in client and market events such as conferences and industry programs.

Job Types: Full-time, Permanent

Salary: From £40,000.00 per year

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Private dental insurance
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• Overtime

Experience:

• Lloyd's Market: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London