client services representative

client services representative Cambridge, East of England, England

Plastexe limited
Full Time Cambridge, East of England, England 31200 - 12.04 GBP HOURLY Today
Job description

Must have Housing Benefit and Revenues experience, Knowledge of Northgate

  • Proven experience of working in a call centre, helpdesk or similar role.
  • Evidence of speaking directly with customer either by telephone, electronically via e-

mail or social media

  • Excellent written and verbal communication and interpersonal skills
  • Worked in an environment where responsibility to resolve issues and use of initiative

was required.

  • Experience of using computer systems in the workplace regularly and frequently to

input data or retrieve information.

  • Background in local government preferable
  • Experience in one of the following areas Housing Repairs, Planning, Environmental

Health or Waste and Recycling desirable.
* Role is a mix of office based and remote working

Job Types: Full-time, Contract
Contract length: 7 months

Salary: £15.00 per hour

Benefits:

  • Cycle to work scheme
  • Free parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Experience:

  • Customer service: 2 years (required)
  • Administrative: 3 years (required)
  • Benefit and Revenues: 2 years (required)

Work Location: Hybrid remote in Cambridge

Reference ID: 5231962

client services representative
Plastexe limited

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