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Investment Banking, Operations

Investment Bank

275446BR

London

Full Time

Are you an excellent communicator, great in building relationships across various levels and able to juggle multiple priorities?

We are looking for a Client Service specialist to join our Regulatory Transaction Reporting team to:

• act as the main point of contact for internal and external clients to assist them with their regulatory reporting
• build long lasting relationships with our clients and key stakeholders
• investigate queries raised by clients, understand the problem statement and perform root cause analysis, suggest solutions and provide clear and concise summaries
• liaise with various stakeholders across technology, front office, middle office, data management and prioritize issue resolution
• prepare metrics for management to present risk and themes

You'll be working in the Regulatory Reporting team in London. We are a high-profile team responsible for ensuring a robust control framework is applied to regulatory transaction reporting for both UBS and our Clients. We collaborate proactively with Middle Office, Technology, Data Management, Front Office and Compliance to manage reporting issues, risks and controls. We provide project consulting services working with our Business partners and stakeholders front-to-back to on-board new reporting obligations, design and implement remediation to address the existing issues.
The Client Service team provides a single interface for both external UBS clients and the internal UBS Sales team for EMIR and SFTR Regulatory Reporting. In addition, the team are continuously working to deliver several strategic initiatives aimed at improving UBS reporting and incorporating any Regulatory changes within the industry affecting UBS and client reporting.

You:

• have 1-3 years of relevant experience, either in transaction reporting, middle office or a client service role
• are an excellent communicator, able to communicate clearly and concisely with various stakeholders and to present complex ideas in a simple way
• skilled in relationship building and networking, comfortable talking to people and able to navigate conflict or challenging situations
• are curious and analytical, can work well both in a team and independently towards efficient problem resolution

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.