Client Service Executive London, England
Job description
Job Title Client Service Executive
Location London
Corporate Title Associate
You will be part of a dynamic team of high achieving Relationship Managers, Investment Managers and Service Executives supportive key clients in managing their wealth for this generation and the next.
You will conduct all business activities in line with Wealth Management (WM) non-financial risk appetite along dimensions of the franchise, clients & employees.
We want people who look to deliver above and beyond the objectives in respect of special business initiatives or special projects or mitigation and live Deutsche Bank’s Values and Beliefs including consequences management to maintain the high standards levels of Risk culture and conduct in doing what is right.
What we’ll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
Hybrid Working
We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).
You can expect:
- Competitive salary and non-contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year
Your key responsibilities
- Support Relationship Managers (RMs) in achieving their key performance indicators (KPIs) and key risk indicators (KRIs)
- Engage clients in meeting their needs
- Support the United Kingdom (UK) Head in ensuring all risk-related targets are completed
- Ensure no overdue in action items expected from the staff members by following through with each of them
- Monitor the sales management of each individual and provide information to the UK Head in a timely manner
- Be responsible for the delivery of expectation/requests or be involved in projects being implemented by the UK Chief Operating Office (COO)
Your skills and experience
- Educated to degree level or equivalent qualification/work experience in Banking, Finance, or a similar field
- Previous relevant experience as a client service executive/ team leader in Private Banking
- Experience in People management skills
- Well versed with Investment product, Foreign Exchange (FX) and Mutual Fund trading
- Proficiency in Microsoft applications and experience in platforms currently used to communicate with clients such as Microsoft Teams/ Zoom
How we’ll support you
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network.
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
