Client Account Manager Milton Keynes, England
Job description
About The Role
AZTech IT has an exciting opportunity within our business for a Client Account Manager with sales responsibility for developing sales of our IT services including Pro-active IT support, cloud services, security, software, hardware and telephony offerings. The successful candidate has an opportunity to establish a successful pipeline of opportunities for recurring revenue streams at the forefront of our new business and growth strategy.
AZTech IT has grown from strength to strength since 2006 and was recently recognised in Britain's Best 50 Managed IT companies. We pride ourselves on having a team ethos and employee-centric environment.
The position will be responsible for executing an account management and development strategy both through some internal re-allocation & once new contracts are secured. The role requires a candidate with exceptional communication skills both written and oral who is an experienced presenter to all customer levels including board level executives.
The successful candidate will have in-depth commercial experience within the IT industry, of which will have been gained within a B2B solution account management position. Additionally, you will demonstrate experience and knowledge of current & leading infrastructure technologies & solution vendors in the Windows marketplace appropriate to the larger SME & mid-market sectors and be capable of interpreting customer requirements and engaging in long term IT strategy and planning led sales discussions.
To be successful with your application, you will be an experienced account management professional with ideally no less than 3 years’ experience with at least 1 years working an IT managed services or IT vendor organisation supporting clients with their IT strategy, cloud solutions, IT infrastructure or cyber security solutions.
Key Responsibilities
- Developing account strategies to maximise AZTech IT revenue streams from all accounts.
- Nurturing and developing client relationships to ensure client retention & longevity of business.
- Secure new business opportunities working from targeted goals.
- To engage relevant technical and project resources in the business to aid solution and sales planning.
- Identify and cross sell AZTech IT entire range of services to all accounts.
- To attend customer meetings to present AZTech IT capabilities and identify sales opportunities.
- Work consultatively with clients to achieve long term technical roadmaps and plan.
- To prepare and present professional sales proposals and quotation.
- To produce accurate monthly sales and forecast reports to track performance and achievements throughout the sales cycle.
- Produce and manage client technology roadmaps.
- To ensure internal CRM systems are always up-to-date and accurately maintained..
- To be the main point of contact for client’s non-technical issues or tasks.
- Conduct monthly client service reviews in-line with contractual terms for each client.
Skills / Attributes Required
- A minimum of 3 years successful Account Management experience within 1 year working for IT managed services / IT vendor or cloud infrastructure services.
- Good understanding of Microsoft technologies, services and solutions.
- Excellent communication, and presentation skills
- A consultative, commercially led professional
- Flair, determination, self-motivation and tenacity.
- Passion and pride in your work and achievements, in line with AZTech IT purpose and values.
- Excellent influencing and negotiation skills
Package Details
- Annual Salary is up to £45k pa dependant on experience and commission based on OTE is £50k pa+.
- 24 Days Holiday
- The hours of work are 37.5 per week. Applicants must be flexible to work additional hours to fulfil the requirements of the job role.
- Based in the Milton Keynes Office with hybrid working (up to 3-days per week).
Employee and Office Benefits
- Excellent training / development opportunities.
- Perkbox - Hundreds of different perks delivered to your mailbox weekly.
- Health Cash Plan with AXA – This includes 40% discount with Nuffield Gym
- Paid for company nights out.
This is a UK based role and we are unable to offer sponsorship. You must have the full, unrestricted right to work in the UK.
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