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Johnvince Foods is a proudly Canadian leading business with over 50 years of experience in processing, manufacturing, and distributing bulk and packaged food products across North America. We offer a wide range of nut products, confections, and other food items that include some of the most recognizable household brands, such as Planters Peanuts. Our commitment to excellence has earned us recognition as a Platinum member of Canada’s 50 Best Managed Companies for over 10 years.

Location

Johnvince Foods Office, Toronto. Kindly note, this is an on-site role.

The Role

The Database Support Clerk will be responsible for a variety of duties including maintaining product master data, processing of customer orders received electronically (B2B/EDI) and resolving issues. You will also support running reports, entering special customer orders, uploading inventory data, responding to emails, and other duties that supports the department.

This is an entry-level position. If you are keen on learning about business systems, we encourage you to apply!

Your Impact

• Perform database maintenance for product set ups.
• Review submitted requests with end users to ensure that all mandatory information has been provided.
• Distribute daily, weekly and monthly system reports related to inventory, products and customer base.
• Following the EDI inbound order standard operating procedures ensures that customer order data is accurately recorded in the shipping and invoicing system database files. The procedures mandate effective and frequent communication with customer order desk and sales department personnel.
• Utilize data entry skills to update and maintain databases.
• Edit database records according to IT’s procedures and practices.
• Identifies complex problems and escalates to team members, as necessary.
• Work safely and follows legislated and established safe work procedures and practices.
• Other duties as assigned in adherence to the JVF GMP policies.

About You

• You are proficient in Microsoft Excel and other Microsoft Office applications.
• Strong computer skills
• You are detail-oriented, with strong analytical and organizational skills.
• Ability to handle several responsibilities at once, under minimal supervision.
• Possess basic knowledge of database management tools.
• Genuine passion for continuous learning and development. You are eager to meet challenges and find solutions.
• Excellent communication, collaboration, and interpersonal skills.

Here’s why you should join the Johnvince Foods team:

• Impact and growth. You will have the opportunity to develop your own career path with support from your manager and the HR team.
• Competitive salary and comprehensive benefits package for you and your family – offering medical, dental, vision and more.
• Our great employees who truly transform our mission into a reality! We have been recognized as a Platinum member of Canada’s 50 Best Managed Companies for over 10 years.

At Johnvince Foods, we are dedicated to fostering a workplace that values diversity, promotes inclusivity, and ensures equity for all employees. We are committed to providing a barrier-free recruitment and selection process for all candidates. Should you require accommodations due to a disability or medical condition at any point throughout the hiring process, please contact the Human Resources team by email: [email protected] or by phone: 416-636-6146 extension 5800 and we will work with you to meet your needs.

We thank all applicants for their interest; only those candidates selected for an interview will be contacted.