Job description
The Sheffield Children's NHS Foundation Trust is looking to recruit three full time people to join our friendly team and help maintain the high standards of service within the Emergency Department.
To provide a comprehensive reception and clerical service to the Emergency Department, and undertake reception duties in a pleasant tactful and understanding manner. You mustbe prepared to deal with distressed parents/patients and take details from parents/ambulance personnel in the 'resus' environment. On arrival of patients in the department, the post holder will be expected to obtain immediate appropriate assistance from medical/nursing staff if there is any cause for concern regarding the condition of the patient. It is essential that you exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.
Previous experience in a NHS environment would be advantageous but not essential as full training will be provided. You must be enthusiastic, flexible and able to work alone, within a team and use initiative.
The ED Clerical Officer is responsible for providing high standards of service to anyone who attends our department using a range of systems.
The three vacancies will be covering a 24 hour service and will be required to work nights. We cover 7 days a week including bank holidays.