Cleaning Team - SoHo, London London, England
Job description
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.
Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
DUTIES AND RESPONSIBILITIES
- Manage studio cleaning and preparation including: cleaning of all exercise equipment (bikes, weights), floors and mirrors
- Common area cleaning, including: front desk, lockers, retail shelves, office, hallways, bathrooms and changing rooms
- Ensure all tasks on the cleaning checklist are completed by the end of your shift
- Escalate any issues with equipment or customer queries to management in a timely manner
- Safely use and store cleaning products and equipment in line with health and safety procedures
- Ensure all reusable water bottles are cleaned and safely stored
- Collect and distribute used and clean towels
- Respond to staff and SoulCycle emails within a timely manner
- Stay up to date on studio announcements and company initiatives
PERSON SPECIFICATION
- Excellent cleaning skills - must possess a clear understanding of what constitutes as a clean and sanitary environment
- Experience using hand tools and cleaning products
- A friendly and approachable demeanor
- The ability to work successfully within a team and take instruction
- Able to use your initiative to creatively solve problems
- Basic communication skills – written and oral
- Strong customer service skills
- Experience working within a fast pace environment
- Reliable
- Must be able to kneel, bend, reach, climb and stand for long durations of time
- Must be able to lift/carry a minimum of 30lbs
- Excellent attention to detail
SOUL VALUES AND ATTRIBUTES
- A culture of yes – you're SOULution focused, with a positive can-do attitude, takes accountability and embraces and adapts to change
- Get dirty – no job is too small, you are willing to support your team within all aspects until the job is done
- Show gratitude – you give thanks, are humble, and remember that it takes a village
- Community – an enthusiastic team member, that cares about others and their surroundings, with exceptional interpersonal skills and strives to bring SOUL to the people
- Communicate well – you are able to give and receive constructive feedback and approach every conversation with an open mind
PHYSICAL REQUIREMENTS:
- Must be able to work in a fast-paced environment
- Must be able to kneel, bend, reach, climb and stand for long durations of time
- Must be able to lift/carry a maximum of 30lbs
