Cleaning Supervisor London, England

ISS Facility Services

Full Time London, England 13.9 GBP HOURLY Today

Job description

ISS FACILITY SERVICES is currently recruiting for a new, exciting Evening Cleaning Supervisor role for one of our clients based in Liverpool Street, London. This is a brilliant opportunity for an experienced Cleaning Supervisor to further their career in one of the most prestigious and strong retail banking businesses.

Objectives:

To support the management team by ensuring the allocated sites are supervised efficiently and effectively and the specified cleaning standards are achieved and maintained.

Key Competencies:

Leading the cleaning team, ensure that all standards of customer satisfaction are met or exceeded.

To comply with the company and customers health & safety policies.
To adhere to the company personal hygiene standards.
To wear personal protective equipment as required, when carrying out specific duties, in accordance with the standards of performance manual.
Responsible for the management, training, and attendance of night shifts (weekly team brief).
Carry out regular one to one’s with their direct reports.
Ensure Appraisals are carried out with their direct reports in line with Company standards
Ensure all necessary processes and procedures are in place and adhered to
Ensure all staff maintains safe working practices through implementation of company, BICS and Health & Safety standards & regulations
Ensure the delivery of cleaning meets agreed BICS standards/Site specifications through the completion of cleaning schedules
Ensure all areas are kept clean through operatives/team leaders completing job schedules
Ensure all Help Desk requests are responded to quickly and efficiently
Develop and train new starters / operatives on BICS cleaning methods / standards to achieve required standards of performance
Support and motivate staff to achieve required standards of performance
Monitor standards of cleaning across site through quality checks and retain where necessary
Responsible for managing conduct and poor performance
Attend off site & in house training events / meetings
Provide guidance and support to the Management team on site
Liaise with colleagues to identify opportunities for improvement
Liaise with Customers and Clients as require
Carry out any additional cleaning and associated tasks as required
Oversee and assist the management of all Periodical Cleaning tasks
Ensure works carried out within budgeted operational hours
Responsible for ensuring adequate consumables, materials and service are maintained
Liaise at handover with Site Manager and ensure all staff are kitted out and ready to go, then assists operation with cleaning, waste, stairs, lifts, and entrances