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Cleaning Manager

We think you should feel inspired when going to work, not just by the people you work with and the service you provide, but by the positive impact you make. This is exactly what we do at Nviro. We look after our team, so they look after our customers who make a real difference in our communities.

We are seeking a Cleaning Manager to join the team in a permanent, full-time role.

The Job:

• Job type: Permanent, full-time
• Hours: 40 hours per week
• Salary: £28,500 p.a.
• Location: Hampshire

The Team: you will report to the Deputy Service Manager for the contract and look after about 65 Cleaning Operatives and Site Supervisors, across multiple sites within the Hampshire area.

Cleaning Manager Responsibilities:

You will:

• 
  As Cleaning Manager, you will be responsible for looking after a team of cleaners. You’ll be their first point of contact on a day-to-day basis, responsible for making sure that they are paid, take holiday, and are trained and motivated to deliver a high-quality job safely.
• Juggle workload to ensure you support your team when they need you, organising cover for absences.
• Build solid working relationships with our team of cleaners to ensure they understand what is expected of them and why what they do matters.
• Build strong working relationships with customers to ensure they are happy with the service we provide and make recommendations to make it even better.
• Monitor cleaning operations through hygiene and cleaning audits to ensure standards meet the required specification.
• Manage your team. You’ll be supported by our People team to get the most out of your team, but occasionally this may include sickness and absence management, disciplinary and grievance investigations, conflict management and mediation, as well as documenting conversations.
• Communicate company messaging to cleaners, keeping them engaged through a variety of methods, and relay any employee feedback through the appropriate channels.

You will have:

• Sound experience in a supervisory role. If that’s in a contract cleaning or facilities management environment, that would be useful, but as experts we can teach you what you need to know.
• The energy and enthusiasm to get things done and an ability to juggle workload and priorities
• A recognition of the importance of health and safety procedures.
• An willingness to learn and act on our HR processes including recruitment, people management, training, and disciplinary and grievance procedures.
• Excellent organisational and numeracy skills.
• Able to work well under pressure.
• The ability to communicate, in English, clearly and concisely. Being fluent in another European language is beneficial, but not essential.

We will give you:

• A tailored induction plan: you do not need to have worked in the Cleaning Industry before. We can teach you all you need to know to become an expert in our field.
• Variety: It won’t get boring, as you will be looking after different sites across Surrey.
• A great culture where you’ll be surrounded by supportive, enthusiastic, and engaged individuals.
• Flexibility, a blended working approach to office and homeworking, and a commitment to providing a work-life balance.

Benefits:

• Competitive salary.
• Flexible working.
• 26 days holiday (plus bank holidays).
• Annual ‘Be a hero’ volunteer day.
• Comprehensive training.
• IT equipment.
• Employee discount portal.
• Employee assistance programme.
• Fully expensed staff development days.