Cleaner/Housekeeper Dingwall, Scotland
Job description
FOULIS ESTATE/FOULIS CASTLE HOLIDAY ACCOMMODATION
Foulis Castle is situated in the heart of Foulis Estate, between Evanton and Dingwall in Rossshire, Scotland it has been the home of the Munro’s for over 700 years. We have six individual and unique high end holiday properties. With a rich ancient history we welcome families and Munro’s alike from all over the globe, visitors can escape from everyday life in our stunning, peaceful surroundings. We are becoming a popular tourist destination for not only accommodation and weddings but tours from visiting cruise liners and high end travel companies looking for private exclusive hospitality.
ACCOMODATION
The chosen candidate will be expected to live on site in a recently refurbished and very comfortable 2 bedroomed (King Bedroom & Single Bedroom) cottage 200m from Foulis Castle. This can either be offered furnished or unfurnished. The cottage is rent free as is the hot water and central heating. The candidate will be required to pay the Council Tax and all other Utilities(electricity, landline). The cottage comes as a service occupancy agreement. A registered vehicle can be supplied for work. A full clean driver’s License is essential for shopping and errands.
ABOUT THE ROLE
You will need to enjoy physically cleaning on a daily basis, have an eye for detail and be responsible for the presentation of each holiday let before guests arrive. It is important to also be able to demonstrate your ability to use your initiative as there are always maintenance issues which need the owner’s attention for resolve. These involve but are not limited to updating shopping lists of items to be purchased, refilling bottles of cleaning fluids, making sure ironing of the pillowcases is complete, morning folding of laundry and preparing baskets and making sure cleaning cloths are in order. Being able to be flexible and prioritise jobs is essential for the right candidate.
You will be working daily and closely with the cleaning staff, making sure the weekly/monthly rota is organised as events on the calendar can change daily through last minute bookings and with staff juggling children ect. There is also an element of communication with guests if they are late checking out asking politely what their plan is for the morning and kindly reminding them to remove all their garbage, informing them where the main bins are located. You will also be one of the phone contacts for guests if they require any help or attention, in general they phone for directions, if something is not working, they are struggling with the central heating or finding appliances.
Another element of the working week will be spent housekeeping in Foulis Castle, helping the family with the daily routine including cleaning, polishing, driving the children to school/activities, shopping, doing laundry, hoovering, cleaning toilets and cleaning bath/shower rooms, changing/washing sheets and occasionally helping out with Castle Tours and daily events.
The self-catering Airbnb holiday let business is open 12 months of the year and is the main focus and priority of the employment. We currently have x4 part-time employees who work flexible hours and days. The holiday let business is very busy during the summer months April – October and during the quieter winter months we focus on deep cleaning the apartments and organising any redecorating or renovation works that need to be done.
All of our laundry is washed in house and we only iron pillowcases. While you will be working as part of a team, we would expect you to take responsibility of ensuring everything is well maintained, keeping a keen eye out for stains and helping to maintain linen.
The candidate must have a desire to help make sure our guests have a wonderful home from home holiday, from cleaning & checking that the property is up to an impeccable standard (checking cutlery, crockery, glasses, carpets, couches, beds, toilets, bathrooms, toilet paper ect) to communicating with them and offering any required support throughout their stay.
Each of our high-end self-catering properties is different, but the one constant is that they are all kept spotlessly clean and fresh. Changing over the properties involves thoroughly cleaning the whole property, making up beds, cleaning toilets, vacuuming & providing and refilling essentials like, toilet paper, tea, coffee & that our welcome packs are up to date and our linen is perfectly washed in our on site laundry. We only use environmentally friendly cleaning products.
The role has opportunities to learn, enhance and develop your skills in helping us grow our tourism business and could also involve writing blog posts for our website/facebook/Instagram/twitter assisting in marketing. As well as updating Google Calendar for the months ahead and helping organise renovation works.
REQUIREMENTS
- You must enjoy cleaning and be hard working
- You must be very friendly, welcoming and a good communicator
- It would be a bonus to have good IT / administration skills
- You must be full of energy and a good team player
- You must be proactive, have excellent attention to detail and be willing to go the extra mile
- You must be flexible to share weekend work with the other staff.
- You must be physically fit as you will need to carry baskets of linen and work to tight schedules.
- Housekeeping or hospitality experience would be an advantage, but you will receive full training.
WHO YOU ARE
You really do care about the little details and are a clean, tidy and organised person yourself in your own life. You are driven to learn and adapt in helping grow our business. You love being part of a team - and want to host guests. You are happy to work independently and with responsibility. You enjoy being able to talk to children and spend time with them.
Full time: 30-40 hours per week
Salary: £28,500 - 34,500 - £12/hr Straight Rate Plus rent free cottage, hot water, heating & car.
Work schedule: Flexible hours and days Monday- Sunday. General working hours 9am-3pm, though happy for you to start work 8am and finish at 6pm, you will be required to write all hours down daily dividing between Airbnb and Foulis Castle Housekeeping.
Job Types: Full-time, Permanent
Salary: £28,500.00-£34,500.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 15/03/2023
Reference ID: Foulis Housekeeper
Expected start date: 28/02/2023
