Cleaner London, England
Job description
CLEANER
Responsible to Operations Support Manager
Location National Tennis Centre, 100 Priory Lane, Roehampton, London SW15 5JQ
Salary £11.74 per hour
Working Pattern 25 hours a week, Monday-Friday, 5pm-10pm
About the role
The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable for all.
The General Assistant plays a key part of the team in supporting the Operations Team’s delivery at the NTC - ensuring excellence in service, aligned with the new standards and vision of the NTC.
The General Assistant is responsible for presentation standards, cleaning, and the delivery of all setup logistics for meetings, functions, and events.
This role will require flexibility to work daytimes, evenings and weekends via ‘Rota’ shifts as required.
Key Accountabilities
Housekeeping & Cleaning
- Working as part of the team, ensure all NTC facility areas are cleaned daily to the highest standard.
- Working with the Housekeeper on shift, ensure all residential rooms are cleaned and refreshed daily, providing a “5-star” service for our guests, including clean towels are always available for users.
- Take part in weekly deep cleans of the building, being responsible for areas of focus as agreed by the duty manager.
- Provide daily support to ensure all courts are cleaned, maintained, and watered indoors and outdoors, working in partnership with the Maintenance & Grounds team.
General
- Ensure all meetings, rooms, functions, and events are set-up as required and presented with excellence, working in partnership with the Catering Department where appropriate.
- Assist in supporting the smooth operation of the car park, during busy periods.
- Support duty management shifts as required by the Operations Management Team.
- Work within H&S guidelines, always using equipment and products appropriately.
Person Specification
Previous Experience of:
Previous experience and success in a similar facilities/ cleaning role
Essential
Working in a multi-functional team
Essential
Good communication/ verbal skills
Essential
Working flexibility on a shift rota
Essential
Ability to prioritise tasks
Essential
Knowledge, Training & Qualifications:
COSHH training
Desirable
First aid training/ qualified or willingness to undertake training
Desirable
Manual handling training
Desirable
Our Benefits
What we can offer you
We are proud of the range of benefits we can provide:
- Retail discounts from brands including Adidas, Dunlop, Crew Clothing, AMC & many more
- 25 days of annual leave
- Enhanced maternity, paternity, adoption, and shared parental leave
- Free use of our Gym, Tennis & Padel courts and access to various sporting clubs upon joining
- Priority access to our colleague ticket offers for all LTA Major Events, including Wimbledon
- Eligible to participate in the LTA Annual Bonus Scheme, subject to meeting the set criteria in force at the time (depending on your role)
- You will be eligible to receive life assurance cover up to the value of three times your basic annual salary (more depending on your role)
- Private Healthcare cover
- An Employee Assistance Programme that offers anonymous and confidential, emotional, and practical support 24/7 for you and your immediate family
- Pension (up to 10% contribution from employer)
- Cycle-to-Work scheme, eye care vouchers and season ticket loans
- Free parking & bike racks at the National Tennis Centre, plus electric vehicle charging points
- Staff lockers and discount on all food purchased at our Deuce Café
- Social activities all year round which encourage you to get to know your fellow colleagues
Our Culture
The LTA, through its vision “Tennis Opened up”, is committed to creating a diverse environment where all colleagues feel included and a strong sense of belonging. We are proud to actively invite applications from all candidates who meet the essential criteria and can work in the UK. We commit that everyone will receive equal consideration for employment irrespective of your ethnicity, religion, sex, gender reassignment, sexual orientation, age, any disability, marital or civil partnership status, and pregnancy or maternity status.
We also operate a flexible working environment where all colleagues can discuss their working needs with their manager or the People Team at any time.
To truly deliver our vision of “Tennis Opened up”, we believe it is critical that the LTA plays our part as a responsible organisation and event owner. We are addressing issues related to sustainability, working with everyone involved in tennis in Britain to protect and support the environment and tackle climate impacts.
We are committed to ensuring a lasting future for tennis in Britain, and our Environmental Sustainability
Plan sets out how we will do this.
Find out more here
- Life at the LTA
- www.lta.org.uk/sustainability
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £11.74 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: Cleaner
