Job description
Claims Technician
Principle Accountabilities
Technical Competency
· Process and issue FNOL to all markets, handle and send to client
· Carry out claim management activities, including activities such as issuing claim settlement, fee settlement where required, summary-checking policy document and cover, checking limits, deductible
· Handle all the query management with the Customer Claims teams
· Handle Claim payments, including reinsurance payments and recoveries
· Deliver loss summary and analysis
· TPA management and administration
· Deliver relevant service levels per the pre-defined Customer Service Level Agreement
Other duties
· Day to day mentoring and oversight of Claims Trainees
· Day to day interaction with team members to review and provide guidance on exceptions
· Mentor and develop direct reports
· Deliver Claims handling training to new hires
· Support with UAT of new technology
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leeds City Centre, West Yorkshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Claims Processing: 1 year (preferred)
Work Location: In person