claims processor Leeds, England
Job description
Package: £24,630 - £26,485 (plus up to 10% annual bonus)
Location: Leeds (hybrid)
Contract: 12 month fixed term
Working Pattern: Full time, 37.5 hours per week
Our Claims Handling team are looking for an eagle-eyed colleague to embrace an exciting opportunity to join them as a Claims Assistant on a 12 month fixed term contract!
You'll be joining a team of other Claims Assistants within Claims Handling where you will support Claims Managers and Legal Consultants on a variety of tasks. You will also support our members through the preliminary part of a claim and pre-claim.
This is a great opportunity for someone who is currently in an admin-based role and looking to expand their skillset into a new area, or it might suit someone with a legal background looking to put their experience into practice while developing their existing knowledge.
As our new Claims Assistant, you will also:
- To triage incoming post to proactively identify cases that need immediate attention or a prioritised response (e.g. proceedings, other case types etc.) and escalate these to the appropriate team member for action; and, where applicable, to provide support on transition of a case from Claims Manager to Litigation Solicitor as required.
- Taking telephone calls from members, claimants’ solicitors and other third parties
- Work a variety of tasks on claims and pre-claims such as sufficiency checks, drafting correspondence to members and claimants’ solicitors and sending chasers.
- Review records to ensure full disclosure and prepare chronologies of records, case summaries, case reviews in accordance with applicable process/guidance/terms and conditions.
- Liaise with members, claimant’s solicitors and other third parties to obtain information at the outset of a new matter; confirming assistance to members and to comply with applicable Pre-action Protocols/statutory requirements.
- Draft court documents.
We are looking for:
- Have high levels of accuracy and attention to detail, being skilled at producing work to a high standard at a fast pace.
- Be able to work well under pressure.
- Be an excellent communicator with the ability to demonstrate empathy to others.
- Be comfortable working within a team, you are a valuable member who effectively contributes to the group’s success.
- Be able to work with minimal supervision.
We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.
In return, we can offer you:
- Hybrid working (Leeds office)
- 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
- Annual bonus scheme - up to 10%
- Private Medical Insurance
- Health Care Cash Plan
- 25 days annual leave (plus flexible bank holidays) and the option to buy or sell up to 5 days
- 6x salary death in service
- Career progression opportunities
- Paid volunteering day
- A personal GP service enabling you to get a video consultation with an NHS-registered private GP
- Employee Assistance Programme
- A range of shopping discounts
About us:
Medical Protection Society (MPS) is the worlds leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.
We are a not-for-profit organisation, meaning our Members premiums are either invested into bettering the organisation, its employees and our products, or kept safe should our Members require support for complaints or claims arising from professional practice.
Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.
To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Members best interests are at the core.
Job closing date: Monday 14th August 2023
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Salary: £24,630.00-£26,485.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: Hybrid remote in Leeds
