Claims Handler Sheffield, England
BT
Full Time
Sheffield, England
25242 - 54110 GBP ANNUAL Today
Job description
Claims Handler
Job Req ID: 16421
Posting Date: 17-May-2023
Function: Legal and Governance
Location:
Eldon House, Sheffield, United Kingdom
Salary: Competitive
Location - Sheffield (Office Working)
Why this job matters
The Legal Risk and Equivalence (LRE) business unit is responsible for all regulatory and legal advice, in addition to owning all policies and activity enabling Openreach to develop commercial / strategic objectives compliantly.
Within your role you will be handling a caseload of small and fast track network damage claims on behalf of BT and Openreach, supporting the strategy and development of Openreach and contributing to the team recovery targets with a recovery and aged debt reduction target.
What you’ll be doing
- To proactively manage a case load at the pre and post litigation stages to conclusion
- To contribute to the team recovery targets by achieving own targets
- Negotiate with external lawyers, insurers, loss adjusters, customers to achieve satisfactory resolution of claims
- Maintain high quality work standards whilst being as efficient, supportive and cost effective as possible
The skills you’ll need
- Experience of handling volume litigation independently
- Ability to achieve targets and contribute to team goals
- Experience of preparing and attending final hearings
- Excellent communication and engagement skills
- Ability to use all Microsoft office tools to a good standard
- Ability to use a case management system and Excel
- Ability to act effectively, multi-task, and work to demanding timescales and work schedules
- Experience of personally delivering strong customer outcomes
- Proactive thinker and self-managing individual
Benefits
- 22 days’ annual leave, plus bank holidays, and additional days for length of service
- 10% on target bonus
- Life Assurance
- Health Insurance
- Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
- Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
- 3 volunteering days per year
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
About Openreach
Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 650+ communications providers who sell phone and broadband services to these households and businesses.
About Openreach
We employ more than 35,091 people who install, support and maintain the wiring, fibres and connections which link tens of millions of homes and businesses in the UK to our customers’ networks..
We employ more than 35,091 people who install, support and maintain the wiring, fibres and connections which link tens of millions of homes and businesses in the UK to our customers’ networks..
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
