Call Handler Larbert, Scotland
Job description
Following recent developments in the Urgent Care Service we recognise the vital importance of effective coordination within the Flow Navigation Hub and recognise how the role has developed over time.
We are seeking to recruit Call Handlers for the Urgent Care Centre. You will be the first point of contact for NHS24 and other health professionals contacting the Service. You will also be required to operate an appointments system to ensure that the appointments are made in the various Centres. We are looking for an organised individual with excellent administrative skills who is seeking employment in an extremely busy but rewarding environment. Previous experience is essential, along with excellent communication skills and a flexible approach to the challenges of this role.
The duties of this post require the successful candidate to complete a Standard Police Act Disclosure Scotland Check.
Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
