Chief of Staff - Global Private Banking London, England
Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.
Role Purpose
To support Global Private Banking & Wealth CEO and GPB Head of Strategy in the day to day management of business priorities. This includes support for WPB and GPB governance cycle, management of daily priorities for the CEO, liaising with GPB OpCo / ExCo members and their teams to collect input on urgent topics and deliverables and supporting the CEO interactions with WPB CEO and the broader HSBC leadership community, as well as any external engagements with clients / vendors / analysts (working with Comms / Marketing, as needed) etc. You will act as a delegate for GPB CoS on specific projects / analyses in support of executive decision making and in interacting with WPB CoS team, among others.
In this role, you will:
- Work with the CEO on the daily basis to support calendar / agenda planning and preparation
- Manage GPB&W senior leadership performance framework (i.e., CEO and Operational Committee scorecards)
Contribute to change execution agenda for the business encompassing monitoring of progress across key strategic and transformation initiatives
Ensure GPB & Wealth CEO and senior leadership agenda (incl. formal governance) is focused on key priorities and manage continuity / progress of key actions items and follows ups (incl. management of weekly OpCo and monthly Executive Committee agenda)
Act as a right hand person for GPB CoS office and a point of contact for the broader organization across various critical requests and escalations
Work closely with Comms team to manage various GPB & Wealth CEO written and verbal comms (internally and externally)
To be successful in the role, you should meet the following requirements:
- Undergraduate degree, graduate / MBA desirable
Experience
- History of performance excellence in demanding roles incl. senior stakeholder management
- Good knowledge of the HSBC Group and Private Banking will be a strong advantage
- External experience with a peer financial institution or prior consulting experience also advantageous
Skills
- Strong project management skills and ability to multi-task driving projects to completion with limited oversight and appropriate upward management
- Outstanding analytical skills and ability to both do detailed analysis and synthesize key issues from complex content in simple language
- Exceptional communication (written and verbal) and experience in creating executive-ready written content (papers, prep notes, speaking points, etc.)
- Intellectual curiosity and desire to stay informed on key topics within the organization and in the external environment
- Outstanding interpersonal, relationship management, collaboration and influencing skills
- Proven experience of positive, challenging interactions with senior executives
- Ability to work under pressure with tight deadlines
- Outstanding work ethic, high level of personal drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
