Ceremony Operations & Development Manager Kettering, England
Job description
PLEASE NOTE - THIS VACANCY IS FOR INTERNAL CANDIDATES ONLY
The Registration Service has the statutory duty in North Northamptonshire to register life events, such as births & deaths, take notices of marriage or civil partnerships and to subsequently solemnise and register them.
This role reports directly to the Head of Service
What will you be doing?
This role will be responsible for managing all operational and development aspects of the Ceremony delivery function within the North Registration Service, and associated services.
To lead and motivate:
- The Ceremony delivery team
- The marketing and product development function
- The learning, development and quality assurance/ compliance function
- Any other relevant team within the service or organisation
The incumbent will hold a statutory post under relevant legislation, such as Superintendent Registrar, and to comply with its duties, including legal delivery of ceremonies, accurate and efficient management of secure stock, registers and associated records, and ensuring that when delegated, the duties are delivered accurately, efficiently and legally.
About youExperience of working in a service environment that is subject to high levels of compliance with statutory and/or corporate processes.
Experience of leading a team that delivers a new product or service from concept to market, including market research, approvals, marketing, product development, operational rollout and staff training.
Able to use data to analyse historical activity to help design future products and services.
Experience of using project management techniques to manage change successfully by effective control of time, budget, scope and quality.
Able to work under pressure at strategic and operational levels
About usWe are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected do they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
Our benefitsWe offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
