Job description
CCTV Operator – Northampton FULL & PART - TIME
About us
Enigma Security Solutions Limited is a growing company which specialise in delivering a highly personalised and focused range of security services. Our extensive client portfolio includes many premium-brand organisations.
Job Summary
Working hours: Average of 48 hours per week, Extra shifts always available. Day and night shifts.
To provide a monitoring and control service using CCTV, communication systems and computer based access control systems, within the standards laid down in the Code of Practice and Operational Procedural Manual.
- To monitor CCTV cameras in your local area, assisting the Police and making a REAL difference.
- To keep and maintain suitable and sufficient records of all incidents,
- To maintain the security of the CCTV Control and equipment rooms at all times
- To operate and monitor the control room systems
- Liaise with visitors using systems
- To notify the police and other authorised persons/organisations of incidents
- To maintain and store correctly records, relevant to the execution of the system
- records reviewing on behalf of the client or police in accordance with legislation
- Ensure professional quality of service delivery and compliance with legislative requirements.
Person specification: REQUIRED Qualifications and Skills
- SIA CCTV License is essential, but support can be provided to obtain one.
- Flexible and adaptable to work shift patterns
- Excellent verbal and written English
- Excellent telephone skills
- IT and Computer Literate
- Able to interact with customers
- willing to do rotating shift pattern
- customer service and control room experience
Operators may be required to undergo a police vetting procedure or other approved security clearance before commencing duties as a CCTV operator.
Operators may be required to attend court and give evidence on the basis of their duties as a CCTV operator.
Job Types: Full-time, Part-time, Permanent
Salary: £10.90 per hour
Benefits:
- Company pension
Schedule:
- Day shift
- Night shift
- Weekend availability
Experience:
- CCTV: 1 year (preferred)
Licence/Certification:
- SIA CCTV Licence? (preferred)
Work Location: In person