CCTV Control Room Operator (Weeknights,Weekends shifts,SIA CCTV)

CCTV Control Room Operator (Weeknights,Weekends shifts,SIA CCTV) Reading, England

Galeco Communications Ltd
Full Time Reading, England 12 - 14 GBP HOURLY Today
Job description

Are you suitable for the roll?

Our aim at Galeco is to best protect our clients, their staff, and their property from a multitude of threats, we utlise device setup with high-end equipment to ensure our operators have the tools available to meet these aims.

We are looking for an experienced CCTV Control Room Operator wanting to join a friendly team.

You should be confident with multi-tasking and be able to prioritise responses based on events received.

You’ll be responsible for monitoring a range of alarms and events from CCTV, intruder, and fire, covering a large range of clientele.

Using our cloud-based system you’ll be undertaking virtual patrols of our sites, answering and making telephone calls, and reporting issues to the relevant site contacts as per our procedures.

As you’ll need to provide a detailed recording of events, you should have an an excellent standard of written and verbal communication. Being able to accurately report on events and follow national standards and legal requirements.

A well-formed understand of IT; structuring emails, using search engines, writing reports, connecting to remote machines. Training will be provided on the bespoke software used.

Key Responsibilities & Accountabilities

To monitor, answer, review and establish a successful outcome from event-based alarms via our monitoring systems.

To carry out virtual patrols of all sites via their respective platforms, reporting camera faults and site issues to the Control Room manager and/or site contacts.

To write detailed and accurate site incident reports for events and outcomes, ensuring that evidential material is easily accessible and admissible.

To review CCTV footage to establish correct event outcomes.

To make, answer and handle telephone calls in an efficient polite and professional manner, regularly liaising with the emergency services and other security companies.

What you’ll need to possess

CCTV - SIA Licence is Essential

Ability to deal tactfully and effectively with a wide range of clients

Excellent written and verbal communication skills

Polite and professional telephone manner

You will need to pass a DBS check process

A well-formed understand of IT; structuring emails, using search engines, writing reports

Inquisitive and proactive nature and a willingness to learn new skills

Desirable:

Previous experience preferred but training can be given to the right applicant

Job Type: Full-time

Salary: £12.00-£14.00 per hour

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Night shift
  • Weekend availability

Work Location: One location

CCTV Control Room Operator (Weeknights,Weekends shifts,SIA CCTV)
Galeco Communications Ltd

Related Jobs

All Related Listed jobs

Sales Assistant
WHSmith Ormskirk, England 10.65 GBP HOURLY Today

We will reward you with some fantastic flexible benefits, including up to 50% discount in our High Street stores, and access to a range of discounts with other

Complex Complaints Team Leader - Hybrid Newbury
Vodafone Newbury, England 37000 - 44000 GBP ANNUAL Today

You must be empathetic, customer-centric, and possess a high degree of emotional intelligence, as you will be dealing with vulnerable customers on occasion.

Product Photographer & Content Creator
Swisstimepieces.co.uk Ulverston, England 20000 - 27500 GBP ANNUAL Today

Previous experience in marketing, promotions, advertising, sales and business administration is desirable. Writing social media posts / captions and updating

Night Guest Service Agent
Courtyard by Marriott Oxford South Abingdon, England 11 GBP HOURLY Today

Help drive, maintain, and exceed guest experience targets. Free meals & car parking whilst on duty. Passionate about hospitality and guest service.

Warehouse Operative / Driver
PVC Building Supplies Tonbridge, England 26000 - 27225 GBP ANNUAL Today

Some experience of working in a fast-paced driven environment. Take responsibility for working through your orders independently. Adhere to all H&S regulations.