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Casual Shop Assistant
Location: Oxford Street, Swansea (SA1 3BJ)
Hours: Irregular (Flexibility required as shop operates Monday – Saturday, from 9am to 5pm and Sunday from 11am – 4pm)
Contract type: Casual
Salary: £10.90 per hour


Are you a retail superstar who’s passionate about helping make a difference?

We’re hiring!
The British Red Cross is looking for a dynamic Shop Assistant to join our friendly charity shop team in Swansea on a casual basis. This is a fantastic opportunity to enhance your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.

A day in the life of a Shop Assistant will involve:

In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
You will help to create a brilliant shopping environment and provide an excellent customer experience in store.
Working on the shop floor, you will be the first point of contact for our customers, operate the till, and create eye-catching displays.
Behind the scenes, you will be responsible for sorting stock and preparing items for display.

This role of Casual Shop Assistant could be for you if:

You have previous experience of working in a retail environment and are confident with cash handling duties.

You're a strong communicator who thrives on delivering excellent customer service and enjoys meeting lots of different people.

You're commercially savvy and understand the importance of hitting targets.

Understand and anticipate each customer's needs and delight them with the service provided.

Closing date for applications is 23.59 on Tuesday 27th June 2023 with interviews to follow shortly after.

If you have any questions about the role, please email [email protected] quoting job reference number #7968

For support in completing out your application please refer to ‘Additional Information’ attached.

• Flexible working – We will do what we can to make sure you work in a way that suits you
• Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
• Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
• Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.