Casual Customer Service Assistant Scunthorpe, England
North Lincolnshire Council
Full Time
Scunthorpe, England
10.79 GBP HOURLY Today
Job description
Casual Customer Service Assistant
Work Base: Baysgarth Leisure Centre
Location: Barton upon Humber
Salary: Casual Grade 3: £10.79 per hour plus 10.7% in lieu of annual leave
Hours: Casual
Contract Type: Casual
Position Type: Casual
DBS: No
Closing Date: Tuesday 28 March 2023
We have an exciting opportunity for the right individual to join us as a Casual Customer Service Assistant based at Baysgarth Hub but with opportunities to cover at other leisure sites within North Lincolnshire. You will join a busy, fast paced, front of house customer service team to provide a flexible approach to cover and assist the team to ensure both reception areas, phones, email and other forms of customer contact solutions are staffed in line with business needs.
This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in fitness and wellbeing. The purpose is to provide a friendly and efficient operation of the front of house service to customers, staff, site visitors including contractors and the general public.
As first point of contact for our leisure centre services you will need to demonstrate excellent interpersonal skills and the ability to communicate with staff, customers and service users alike. You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is essential.
As first point of contact for our leisure centre services you will need to demonstrate excellent interpersonal skills and the ability to communicate with staff, customers and service users alike. You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is essential.
The main duties of the post holder are:
- To provide information to customers and answer their queries over the telephone, email and in person
- To meet and greet visitors to the leisure centre providing a friendly and efficient front of house service
We are looking for someone who can demonstrate the following:
- Sales experience to support and advise customers on membership options available to them
- Pro-active and enthusiastic and able to work on own initiative
- Possesses excellent communication, administrative and organisational skills
- Experience of cash handling
- Excellent customer service skills - polite, courteous and helpful manner.
- Flexibility to meet demands of a front-line rota
For an informal discussion please contact [email protected] or [email protected]
It is essential that you can demonstrate on your application form that you meet the essential criteria for this post, this can be found in the Job Description and Employee Specification attached to this advert in the documents.
North Lincolnshire Council do not accept CVs. You must complete the application form via the 'Apply' button.
North Lincolnshire Council
www.northlincs.gov.uk
Scunthorpe, United Kingdom
Rob Waltham
Unknown / Non-Applicable
5001 to 10000 Employees
Company - Public
