Cashier and Customer Service Representative Cambridge, East of England, England
Job description
Founded in 1910 Scudamore's is Cambridge's premier punt tour and boat hire company, and we are all about creating unforgettable memories for our visitors.
We are now seeking friendly Cashier and Customer Service Representatives, and we would love to hear from you if you are keen to join our close-knit, hardworking team! You will be responsible for handling transactions, providing excellent customer service and ensuring the smooth operation of our punting business.
We are open all year around and operate a rolling recruitment programme, with full and part time roles on offer. No experience is necessary as full training is provided, with regular training courses running every month.
What's involved?
- Operating a welcoming, efficient and courteous ticketing and information service.
- Bringing a high level of accuracy and security to payment handling and station administration.
- Keeping track of the tour schedule and self-hire craft as well as helping customers to board and disembark.
- Maintaining a safe working environment for all.
What’s the package?
- Annual salary of £23,000 and a performance related bonus of up to £1,000 (pro rata for part-time staff).
- Full time (40 hrs) or Part time hours available.
- 12-month contract, with the possibility of extension.
- 28 days’ paid holiday per annum (pro rata for part-time staff) and pension contributions.
- Fantastic career progression opportunities into Cashier Trainer, Station Manager, Bookings Administrator and River Tour Guide positions.
- Our paid training course is the gold standard for punting operators in Cambridge. Ongoing mentoring is available from our dedicated training team
- Based at beautiful Cambridge city centre locations.
- Regular social events including parties and staff award nights.
What makes you a Scudamore’s Cashier?
A Cashier serving Scudamore’s is always working on behalf of our clients and working together with other team members. To successfully fill this role requires the following aptitudes, behaviours and skills:-
- You enjoy engaging with people and take pride in providing outstanding customer service.
- You have friendly personality and can build rapport with customers and colleagues alike.
- You are quick to apply new skills but will accept help from team members when required.
- You are proactive, reliable and diligent when it comes to health and safety.
- You have an active lifestyle and are comfortable working outdoors throughout the changing seasons.
You must be comfortable working around water.
Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.
