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Job description

Openings : Up to 5
Type of Posting: Internal & External
Location Name : City of Regina, Regina, Saskatchewan, CA
Date Posted : April 1, 2023
Closing Date: June 30, 2023
Profession : Art, Culture & Recreation
Experience Level(s) : Entry-Level
Desired Employment Status : Casual
Job ID : 1276

• This competition will accept applications on an ongoing basis. Applications are reviewed when a facility is need of additional staff to maintain service levels. *

**If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly. **

NATURE OF WORK:
In an environment that supports continuous improvement and under the direct supervision of the Clerk Cashier or designate, these employees answer and deal with customer inquiries, service requests and complaints for all programs and services offered at Major facilities. This employee also performs cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits.
DUTIES AND RESPONSIBILITIES: Answers and deals with client inquiries, services requests and complaints in person and over the phone. Responds to all client inquires and requests. Performs cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits. Monitors and allows access of clients into the facility and maintains the necessary statistical data. Follows all rules and regulations as set out in the Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual. Performs related duties as required.

QUALIFICATIONS:
Knowledge, Abilities and Skills: Knowledge of cash handling policies and procedures. Ability to deal courteously and tactfully with the public. Ability to operate cash handling equipment. Ability to establish effective working relationships. Ability to write in a clear and concise manner. Ability to handle large sums of money, keep records of account and perform cash balancing. Ability to follow all safety regulations as set out in the section or department to which assigned.
EDUCATION AND EXPERIENCE: One year experience in customer service and cash handling.

✓ Note: Testing may be done to evaluate knowledge, skills and abilities.
✓ Note: As per the City of Regina's Criminal Record Check Policy , the successful candidate is required to provide a satisfactory Vulnerable Sector criminal record check.
✓ Note: Successful candidates will be required to provide proof of acquired education.

Jurisdiction: CUPE Local 21
Division: City Planning & Community Development
Department: Parks, Recreation & Cultural Services
Hourly Salary: $14.95 (2021 Rates)

The City of Regina acknowledges that we are on Treaty 4 Territory, and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and the homeland of the Métis Nation.

We want to show our recognition and respect to the Nations and the ancestors of this territory, we are grateful for the privilege to be here, to co-exist. We recognize that much of the harms of the past have shaped our relationship; we are committed to our work of building trust. We hope for good and everlasting relationships to create true partnerships with Indigenous peoples.

Regina is committed to employment equity and accessibility. We encourage applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities and persons of all sexual orientations and gender identities/expressions.

Note: The City of Regina strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Talent at 306-777-7550 or by email at [email protected].

About City of Regina

CEO: Sandra Masters
Revenue: $500 million to $1 billion (USD)
Size: 1001 to 5000 Employees
Type: Government
Website: www.regina.ca