Caseworker support

Caseworker support Croydon, England

Ministry of Justice
Full Time Croydon, England 28477 - 32791 GBP ANNUAL Today
Job description

Caseworker support – 70231
£28,477 – £32,791
Croydon


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview of the job

The job holder will be responsible for a caseload and will work with stakeholders to prepare and handle cases. This can be highly sensitive area of work, which attracts considerable Ministerial, media, public and pressure group attention.

Summary

The job holder will be responsible for ensuring correct procedures are followed through on all cases. They will provide direct administrative support to the team; draft submissions to the Minister and maintain databases providing statistics to senior management team.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Manage and organise a caseload of cases. Where necessary review and comment, consider witness statements and legal arguments and provide comments after seeking advice from senior caseworker and Head of Team.
  • Provide advice and instructions to relevant stakeholders to prepare for cases. Where necessary review and comment on stakeholder’s submissions, consider documents and provide comments after seeking advice from senior caseworkers.
  • Produce draft submission to line manager / senior caseworkers, (including proposals), draft letters for onward submission to the senior caseworkers and Head of Team for approval within specified timescales.
  • Highlight to senior caseworker where further clarification is considered necessary on factual accuracy issues that has been raised as a result of the check.
  • Seek the relevant authority and provide the legal advice and sufficient detail on cases to enable an informed decision to be made
  • Prepare draft responses to Official correspondence for the senior caseworker’s consideration before being signed off by the Head of Team
  • Follow up progress on cases and share this information with senior caseworker for a decision regarding whether an internal investigation is required.
  • Will interrogate various databases to support management; this will include providing data and statistics for briefings or presentations that underpin the work of the unit / team.
  • Organise and attend meetings as required, including acting as secretary and minute taker.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

  • Leadership
  • Communicating and Influencing
  • Changing and Improving
  • Working Together

Salary

The national salary range is £28,477 London salary range is £31,313 - £32,791. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

  • The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

  • You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

  • The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

  • After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

  • There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
  • All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

  • All candidates are subject to security and identity checks prior to taking up post
  • All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
  • All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail [email protected]);
  • To Ministry of Justice Resourcing team ([email protected]);
  • To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Caseworker support
Ministry of Justice

www.justice.gov.uk
London, United Kingdom
Michael Gove
$100 to $500 million (USD)
1001 to 5000 Employees
Government
National Services & Agencies
2007
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