Job description
Job description
About Us...
InsureandGo are an award-winning specialist insurance company, focused on travel. Due to significant growth, we're expanding our teams in our Southend Contact Centre and are looking for passionate sales people!
Key Responsibilities...
- To make outbound sales calls via our automated dialling system, working on pre specified campaigns.
- To work towards and achieve agreed individual and team performance objectives, contributing to the overall company objectives.
- To identify customer needs and provide and sell policies that fully meet our customers expectations.
- To handle customer objections confidently, providing outcomes that are within the interest of both the customer and the business.
- Through effective time management manage your personal workload to ensure optimal performance.
- To work within our regulatory framework delivering a Gold standard customer contact as defined by our Quality Assurance Programme.
Role Requirements...
- Must enjoy working with and being challenged by sales targets.
- Have the ability to work autonomously as well as within a team.
- Must be able to demonstrate self-motivation and a hunger to succeed.
- Previous experience in a sales role with proven levels of success is preferable.
- Experience meeting both sales and quality targets.
- Strong IT literacy skills.
- Strong listening skills.
- Professional telephone manner is essential.
What we Offer...
A starting salary of £25,000, with an OTE of £30,000 with our monthly Commission Scheme.
- 32 days holiday - increasing with length of service (inc. bank holidays)
- Day off for your birthday
- Holiday Buy Scheme
- Free food and drink including pizza days and lots of sweet treats!
- The option to work remotely after your probationary period
- Health Cash Plan – we pay for your day-to-day medical costs
- Online discounts portal, saving you money on everyday spend e.g., cinema trips, eating out, and all your retail shopping
- Tech Scheme – supporting the cost of purchasing the latest tech
- Cycle to Work Scheme – supporting the cost of purchasing a new bike
- Employee Assistance Programme including paid for counselling sessions supporting employee wellness
- Study support and personal development (role and course dependent)
- Life Assurance – 4 times annual salary protection
- Pension Scheme
- Christmas Savings Club
- Discounts on our travel products for you and your family
Hours...
You are required to work 37.5 hours per week which will generally consist of 7.5 hours over 5 days. The Outbound Department is open as follows:-
8:30am to 8:00pm Monday to Friday
9:00am to 5:30pm Saturday
9:00am to 5:00pm Bank Holidays
Job Types: Full-time, Permanent
Salary: £25,000 to £30,000 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Life insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Southend-on-Sea, SS1 2JY: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 15/05/2023
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
Work Location: In person
Reference ID: OB001
Expected start date: 24/07/2023